Applications are invited from interested and suitably qualified candidates for Exclusive Provider Recruitment for Customer Care Officer.
In the United States, an exclusive provider organization is a hybrid health insurance plan in which a primary care provider is not necessary, but health care providers must be seen within a predetermined network. Out-of-network care is not provided, and visits require pre-authorization.
Job Description
- Company: Exclusive Provide
- Location: Ghana
- State: Accra
- Job type: Full-Time
Job Details
Communicate with customers via phone, email, and chat
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time
Limits; follow up to ensure resolution Keep records of customer interactions, process customer
Accounts and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Qualification
At least 1 – 3 years’ of relevant work experience required.
Salary : GH¢1000 – GH¢1500
