Exclusive Provider Recruitment for Customer Care Officer

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Applications are invited from interested and suitably qualified candidates for Exclusive Provider Recruitment for Customer Care Officer.

In the United States, an exclusive provider organization is a hybrid health insurance plan in which a primary care provider is not necessary, but health care providers must be seen within a predetermined network. Out-of-network care is not provided, and visits require pre-authorization.

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Job Description

• Company: Exclusive Provide
• Location: Ghana
• State: Accra
• Job type: Full-Time

Job Details

 Communicate with customers via phone, email, and chat

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 Meet personal/customer service team sales targets and call handling quotas

 Handle customer complaints, provide appropriate solutions and alternatives within the time

Limits; follow up to ensure resolution Keep records of customer interactions, process customer

Accounts and file documents

 Follow communication procedures, guidelines, and policies

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 Take the extra mile to engage customers

Qualification

At least 1 – 3 years’ of relevant work experience required.

Salary :  GH¢1000 – GH¢1500