Air Cabin Crew Job Description – What Are their Duties
Many people make use of aircraft when travelling across the continent or even within the country for various reasons which range from vacations to business meetings. What this means is that a lot of individuals patronize different airline companies that suit their needs.
In airline companies, there are different departments which function together to make your experience a wonderful one during your flight, one of these is the air cabin crew.
Cabin crew members are people who ensure maximum customer satisfaction and safety throughout their flight. They are trained to deal with any kind of emergency situation that might arise on-board and in extreme cases, they administer first-aid in situations where they are required.
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Job Profile Of Air Cabin Crew Members
Cabin Crew members are required to have great communication skills due to their constant interaction with people from different backgrounds. Their work involves ensuring customer satisfaction at all times and as such, there is a need to have experience with first-aid administration to aid emergency situations.
Working as a cabin crew member may require that you work shifts, during long or public holidays, and even on your days off if you are required to work by the airline. There are compensations for longer hours, overnight shifts and working during holiday periods.
Being flexible is quite important in your success as a cabin crew member, this is because sometimes you might be required to live in an area not far from the airport in case of the case of impromptu flight schedules, you would also spend a lot of time attending to the demands of customers of while working on your feet which may be a little uncomfortable during long flights. In all this career path is quite exciting for those looking to improve their communication and people skills.
Job Description Of Air Cabin Crew Members
- pre-flight duties; ensuring the safety of equipment’s and making sure the aircraft is clean and tidy
- welcoming passengers on board and directing them to their seats
- Giving passengers information on aircraft safety procedures and ensuring all luggage are stored away properly
- Attend pre-flight briefing to know what position you would be working in for the upcoming flight and details of the flight and schedule
- Be duly informed about the health status of passengers on board especially those with special requirements
- Ensuring all passengers make use of their seat belts appropriately before take-off
- answer questions from passengers and pass important information from the pilot
- carry out first aid procedure in the case of an emergency
- ensure that all passengers disembark properly at the end of a flight with no luggage left behind.
- Serving meals, selling duty-free goods, completing necessary paperwork, and writing an adequate flight report
What Skill Should I Have As An Air Cabin Crew Member?
Some of the relevant skills required of you as an air cabin crew member include;
- First-aid knowledge
- Ability to work under pressure
- Being flexible with working hours
- Ability to diffuse situations in a calm manner
- Respect of clients irrespective of their backgrounds
- Communication and interpersonal skills
- Experience in Customer service
- Teamwork
- Time management
Who Are The Employers Of Air Cabin Crew Members?
Air cabin crew members enjoy careers in the aviation industry with the flexibility of working with different airlines depending on the remuneration package offered.
What Steps Can I Take To Become An Air Cabin Crew Member?
Working as an air cabin crew member doesn’t necessarily require that you have a bachelor’s degree as most airline companies conduct training for their prospective staff.
Such training educate them on how to handle certain situations, basic etiquettes and safety procedures to observe during flights. These training enable you to progress into senior level especially when you have over a few years of experience depending on the promotion requirements of your organization.
