Vodafone Recruitment for Enterprise Service Field Engineer

Applications are invited from interested and suitably qualified candidates for Vodafone Recruitment for Enterprise Service Field Engineer.

Vodafone, formerly Ghana Telecom, is the national telecommunications company of Ghana. The company in Ghana operates under Vodafone Group Plc – the world’s leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific, and the United States.

Job Description

Company: Vodafone
Location: Ghana
State: Accra
Job type: Full-Time

Key Accountabilities

Ensure all work is carried out in compliance with Vodafone safety requirements
Maintain high quality of workmanship standards whilst being as efficient and cost effective as possible
To carry out work appropriate to the role and training as directed by line manager in an efficient manner at all times
Brainstorming with relevant stakeholders and drawing a diagrammatic representation of how requested service will be delivered.
Delivery of own work within timescales and commitment to schedule.
To deliver effective and timely service delivery in line with Vodafone practices and behaviours
To ensure Network/Data records are updated on job completion
Doing an end-to-end test of services provided to our HVC Customers.
Give feedback on resolved and pending enterprise faults promptly
Be prepared to work after working hours, weekends and holidays.
To ensure periodic maintenance of managed nodes (MSAN’s, MPLS routers and switches)

Key performance indicators:

Ensure that 95% of Incidents are resolved within 5hrs within working hours.
Plan and ensure that a quarterly Preventive Maintenance on MSAN, IP/MPLS, and HCV networks are carried on time.
Ensure ENOC is updated regularly on the issue being worked on (an hourly update)

Skills, Knowledge, and competencies

- - Minimum of 3 -5 years’ experience in a related field
  - Knowledge of engineering and quality standards
  - Basic IP skills/CCNA preferred
  - Must have a clean driving record, and possess a valid driving license
  - In-depth knowledge on GPON/FTTX/MSAN and IP/MPLS Technology
  - In-depth knowledge of physical LAN/WAN wiring
  - BSc/HND in Telecommunication, Electrical Electronics Engineering or its equivalent
  - 3 – 5 years Telecoms or IT Industry experience

How to Apply

Interested applicants should Click here to submit CV and Application Letter.