Vodafone Recruitment 2022

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Applications are invited from interested and suitably qualified candidates for Vodafone Ghana Recruitment 2022.

Vodafone, formerly Ghana Telecom, is the national telecommunications company of Ghana. The company in Ghana operates under Vodafone Group Plc – the world’s leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific, and the United States.

We are recruiting to fill the position below:

Job Title: HR Shared Services Specialist

Job Description

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Role purpose:

To provide HR advise and administration services to all leaders, people managers and employees across the business always ensuring best in class HR service delivery.
To provide advice and guidance on all HR policies and processes and ensure alignment to global Vodafone standards.
To manage the delivery of high-quality HR data and provide value-add service to the business that will inform the HR strategy and decision making.
Drive a culture of continuous process improvement, with a tight focus on data integrity and an excellent service to all internal and external customers.
Oversight responsibility for travel (visas, transportation, and accommodation) locally internationally.

Job Responsibility

Responsible for the operational delivery of HR Services to the business, and the implementation and delivery in line with best practice and business requirements.
Oversees the management of HR queries using EIC ensuring that KPIs are met consistently.
Provides coaching and expert advice where necessary and specifically to the team members.
Oversees provision of administration and consulting services to all leaders, people managers and employees, on common HR processes
Oversees regular process reviews to ensure compliance and to evaluate effectiveness.
Oversees ongoing improvements to data integrity
Oversees the production of standard HR reporting and analysis of outputs
Provides guidance to line managers and employees on HR policies, procedures, and practices always ensuring excellent service provision
Work closely with HR Business Partners & CEOs to ensure the seamless provision of appropriate advisory services
Ensures requirements of the VF GH HR Reporting schedule are fulfilled, involving preparation & submission of:
HR Dashboard to HR SLT, CEOs & HR Business Partners monthly
Ad Hoc reporting as requested by HR team members of the business.

Relationship Management

Build and maintain a customer-centric attitude and relationship with all key stakeholders – Line Manager, HRBPs, HR CEOs, Employees, Vendors, etc.
Ensure compliance with Global standards and alignment with SF reporting and systems requirements.
Maintain and manage a relationship with Global HR (SF) and Region HR within expertise remit, ensuring dialogue is always maintained.

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Customers, suppliers, and third parties person will work closely with

People managers & HRBP’s in the respective business units.
Shared Services service providers.

Vodafone Values

Create the Future (M)
Getting it done Together (H)
Experiment and Learn Fast (H)
Earn Customer Loyalty (H)

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Core competencies, knowledge, and experience

Excellent computer skills, in Word, Excel, and PowerPoint.
Must be fluent in the English language both written and spoken.
Self-motivated, disciplined, and organized.
Ability to meet targets and deadlines while maintaining a professional standard.
Ability to communicate effectively at all levels.
Have the drive towards continuous development and improvement.
Proven ability to suggest and implement new processes and procedures.
Self-starter with an innovative approach to work.
Flexible and able to manage and adapt in a fast-changing environment.
Ability to reorganize resources at short notice to deliver required results.
Knowledge of policy development and implementation.
Knowledge of process mapping and improvement.
Able to coach and advice Line managers and employees on the HR Service offering and all Touchpoints.
Able to research, prepare and communicate and represent policy positions.
Knowledge of Success Factors will be an added advantage.
Knowledge of Ghanaian labor law/industrial relations will be an added advantage.

Must have technical/professional qualifications:

A relevant first degree preferably in Social Sciences or Business Administration (HR option) from a recognized university (B.A./ B.Sc.).
CIPD/ CIHRM/ SPHRI/ SHRM membership and certification will be an added advantage.