MTN Ghana Recruitment for Controller, EB Segment Sales Regional Accounts

Applications are invited from interested and suitably qualified graduates for MTN Ghana Recruitment for Controller, EB Segment Sales Regional Accounts.

Launched in 1994, the MTN Group is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia, and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: “MTN.” As of 30 June 2013, MTN recorded 201.5 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d’Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo Brazzaville), Rwanda, South Africa, Sudan, South Sudan, Swaziland, Syria, Uganda, Yemen and Zambia.  MTN’s brand is the most valuable in Africa and is ranked in the top 100 brands worldwide. MTN’s shares constitute the biggest primary listing on the JSE – Africa’s largest stock exchange.

Job Description

• Company: MTN Ghana
• Location: Ghana
• State: Accra
• Job type: Full-Time

Job Summary:

Provide support in the development and implementation of plans targeted at the growth and retention of all business customers within the assigned area.

Job Role

• Identify potential clients in the allotted segment/industry.
• Acquisition of new clients within the allocated region
• Implement strategies to acquire regional clients in the allotted industry
• Regional customer relationship management
• Make visits to existing regional clients according to weekly/monthly time plans to retain them and prevent churn.
• Give relevant information on existing and new products and services.
• Cross & upsell MTN products & services to new/existing clients to grow revenue as well as market share.
• Collate all information on customer related issues.
• Update customer account profile quarterly.
• Gather information for customer account profile.
• Achieve regional sales and service objective within the Direct channel
• Setup / Manage sales activities to meet targets tied into internal agreements; Assess potentials and provide input into regional management
• Monitor credit limit of accounts.
• Monitor accounts to ensure that accounts are within the credit limit thresholds.
• Explore innovative ways to increase demand in the assigned segment.

Requirements

• Minimum of 3 years’ experience in a commercial function preferably in ICT Competencies
• Minimum of a 1^st Degree

Knowledge

• In-depth knowledge of the market and industry
• Knowledge of the range of the corporate business partners
• Customer Relations Management
• Understanding of technology and services
• Knowledge of standard office practices and procedures

Behavioral qualities:

• Relationship building skills
• Team work
• Good communication skills
• Presentation and Writing skills
• Client focus
• Creativity and Innovation
• Negotiation skills
• Cross-Selling Skills
• Microsoft office

How to Apply

Interested and qualified applicants should click HERE to apply.