National Identification Authority (NIA) Recruitment 2025/2026

The National Identification Authority (NIA) recruitment application form and requirements 2025 is out.

The National Identification Authority (NIA) invites applications from suitably qualified, goal-oriented, and results-driven Ghanaians for appointment to various positions listed below at its Regional and District Offices:

• Regional Registration Officer (RRO)
• Regional Administrative Officer (RAO)
• Assistant Technical Support Officer (ATSO)
• District Registration Officer (DRO)
• Assistant Administrative Officer (AAO)
• Assistant Technical Enrolment Officer (ATEO)
• Assistant Registration Officer (ARO)

A. REGIONAL REGISTRATION OFFICER (RRO)

Duties and Responsibilities

The duties and responsibilities of a Regional Registration Officer will include:

• Overseeing the operations of multiple NIA district registration offices;
• Leading a team to manage the day-to-day affairs of the Regional Office;
• Ensuring the smooth running of the NIA offices in the Region and effectively supervising staff to meet operational targets;
• Building partnerships with local authorities and fostering effective public relations to
  advance the work of NIA;
• Establishing District Offices and assisting NIA to recruit staff within the Region;
• Planning and executing Regional projects and programs;
• Preparing the procurement requirements of the Region;
• Managing the Regional targets and implementing plans to ensure quality and cost
  effectiveness in Regional operations;
• Co-ordinating all registration and card issuance activities at the Regional level;
• Ensuring operational excellence;
• Leading the provision of customer-based services;
• Ensuring that all complaints are promptly investigated and addressed;
• Preparing and submitting periodic reports on activities of the Regional and District
  Offices;
• Reviewing the performance of staff within the Region;
• Organizing and implementing training programs for all staff in the Region, including staff at the Premium Centres;
• Ensuring professionalism, discipline, and welfare of staff in the Regional and District
  offices;
• Undertaking monitoring functions of registration operations within the Region;
• Co-ordinating the safe and secure transportation of registration equipment, materials, and personalized ID Cards within the Region;
• Ensuring compliance with all workplace health and safety regulations and public service policies and procedures;
• Reporting promptly all technical faults beyond first-level maintenance and transporting all faulty machines to the headquarters;
• Performing any other duties as may be assigned by the Executive Secretary from time to time.

Qualifications and Experience

• A Master’s Degree in the Social Sciences, Law, Business, Computer Engineering,
  Computer Science/Information Technology or related discipline from a recognized
  University or equivalent professional qualification;
•  At least two (2) years post-qualification working experience which combines strategy and operational leadership prior to working with NIA;
• A minimum of two (2) months working experience with NIA;
• Proven completion of National Service.

Competencies and Skills

Applicant must have the following:

• Excellent leadership skills;
• High integrity and maturity;
• Sound decision-making skills;
• Strategic planning and performance management skills;
• Excellent and effective communications and interpersonal skills;
• Strong analytical, quantitative and problem-solving skills;
• Good negotiation, persuasion and conflict management skills;
• Excellent report writing skills;
• Agility and ability to work under pressure and meet deadlines;
• Fluency in written and spoken English;
• Fluency in at least one Ghanaian Language;
• Working knowledge of one other Ghanaian language is an advantage;
• Proficiency in Microsoft Office;
• Willingness to accept posting to any part of the country.

B. REGIONAL ADMINISTRATIVE OFFICER (RAO)

Duties and Responsibilities

As Regional Administrative Officer you will report to the Regional Registration Officer
and be responsible for the following duties:

• Assisting the Regional Registration Officer in the handling of his/her administrative
  and office-management duties;
• Co-ordinating general administrative services including transportation, inventory
  control and procurement at the regional level;
• Managing the office’s diary, coordinating meetings, and filing documents;
• Providing input for the development of the budget and procurement plans of the
  regional office;
• Preparing monthly, quarterly, and annual administration reports for the region;
• Providing inputs for the development of appropriate operational systems and manuals to ensure compliance with statutory regulations and corporate policies/standards;
• Ensuring that registration materials and logistics assigned to the region are used
  judiciously and are properly accounted for;
• Supporting the planning, coordination and deployment of staff and materials for out of office registration exercises.

Qualifications and Experience

• A Master’s Degree in the Social Sciences, Law, Computer Engineering, Computer
  Science/Information Technology or a related discipline from a recognized tertiary
  institution or equivalent professional qualification is required;
• At least one (1) year post-qualification working experience which combines strategy and operational leadership prior to working with NIA;
• A minimum of three (3) months working experience with NIA;
• Proven completion of National Service.

Competencies and Skills

The successful applicant must have the following:

• Excellent communications and interpersonal skills;
  Teamwork and collaboration skills;
• A high sense of integrity and maturity;
• Performance and Project management skills;
• Strategic planning and performance management skills;
• Strong analytical, quantitative, and problem-solving skills
• Agility and ability to work under pressure and meet deadlines;
• Fluency in written and spoken English;
• Fluency in at least one Ghanaian language;
• Working knowledge of one other Ghanaian language is an advantage;
• Proficiency with Microsoft Office;
• Having a license to practice as a Commissioner for Oaths is an advantage;
• Willingness to accept job postings to any part of the country.

C. ASSISTANT TECHNICAL SUPPORT OFFICER (ATSO)

Duties and Responsibilities

The Assistant Technical Support Officer under the general guidance of the Regional
Registration Officer and District Registration Officer, shall have the following
responsibilities

• Installing and configuring computer hardware, operating systems, licenses and
  applications;
• Monitoring and maintaining computer systems and networks;
• Troubleshooting system and network problems either in person or remotely, diagnosing and solving hardware or software faults;
• Replacing mobile registration workstation, printer and printer server parts as required;
• Managing multiple cases and requests at one time;
• Setting up new users’ accounts and profiles and dealing with password issues;
• Supporting the roll-out, implementation, testing and evaluation of new technology and applications;
• Assisting with the implementation of technical policy on the online presence, design,
  integration, content management, maintenance support of websites and intranet;
• Conducting networks and electrical safety checks on computer equipment;
• Providing daily, weekly, monthly, and regular reports including procedural
  documentation and relevant reports;
• Escalating unresolved issues and faults to the Technology and Biometrics Department;
• Capturing onto the enrolment system, the personal information of applicants as recorded on the Registration Application Form;
• Capturing the biometric information such as fingerprints, irises and pictures of
  applicants using a Mobile Registration Workstation (MRW);
• Ensuring the accurate capture of data input(s) received from the Assistant Registration Officer(s);
• Managing the printer and print server to ascertain the status of National Identity cards in print;
• Printing and issuing National identity cards to applicants;
• Printing, sorting, shipping and issuance of National ID cards in backlog to designated District Registration offices;
• Assisting in the conduct of training and orientation for the Assistant Technical
  Enrolment Officers (ATEOs);
• Performing any other duties that would be assigned by the Executive Secretary or the Regional Registration Officer from time to time.

Qualifications and Experience

The Applicant must have:

• A minimum qualification of a Bachelor’s Degree in Computer Science, Computer
  Engineering, Management Information Systems (MIS), or related discipline from a
  recognized tertiary institution or equivalent professional qualification;
• At least one (1) year post-qualification relevant working experience which combines
  basic information technology and computer networking and hardware prior to working
  with the National Identification Authority
• A minimum of six (6) months working experience with NIA;
• Proven completion of National Service.

Competencies and Skills

• A high sense of integrity and maturity;
• Excellent leadership skills;
• Ability to think logically;
• Possession of a good memory of how software and operating systems work;
• Highly computer literate;
• Excellent communication and interpersonal skills;
• Willingness to work for long and at odd hours;
• Ability to work well in a team;
• Able to handle large numbers of requests and assignments and supervise the data
  collection process;
• Ability to deal effectively with challenging field operational issues;
• Ability to work with little or no supervision;
• Agility and ability to work under pressure and meet deadlines;
• Fluency in written and spoken English;
• Excellent Report Writing skills;
• Willingness to accept posting to any part of the country

D. DISTRICT REGISTRATION OFFICER (DRO) – DISTRICT HEAD

Duties and Responsibilities

The District Registration Officer (DRO) under the general guidance of the Regional
Registration Officer, shall be responsible for the following duties:

• Overseeing the operations of the NIA District Office;
• Managing the day-to-day affairs of the District Office;
• Providing efficient and effective management and administration, and upholding NIA’s standards of excellence and service;
• Liaising with the contact persons of institutions and property owners of facilities where NIA offices are located or where registration exercises will be conducted;
• Ensuring the availability of conducive atmosphere for the smooth registration of
  applicants especially the vulnerable and people with special needs;
• Providing input for the development of the budget and procurement plans of the District;
• Leading the delivery of customer-based services;
• Collaborating with MMDAs to ensure effective implementation of registration exercises in the District;
• Conducting staff appraisals within the District Office as may be required;
• Preparing staff performance reports for presentation to the Regional Registration Officer and Management;
• Preparing and submitting weekly, monthly, quarterly and annual reports of the District Office to the Regional Office;
• Providing inputs for the development of appropriate operational systems and manuals to ensure compliance with statutory regulations and corporate policies/standards;
• Ensuring that complaints from applicants, holders of National ID cards, users of
  verification services and the general public are promptly investigated and addressed;
• Organizing and implementing training programs for staff in the District;
• Ensuring the adherence by staff to standard operating procedures and instructions issued from time to time by the Authority;
• Ensuring the discipline and welfare of staff in the District;
• Ensuring that logistics assigned to the district office are used judiciously and properly accounted for;
• Facilitating the safe and secure deployment and storage of registration materials and logistics in the district as well as their maintenance;
• Performing any other duties that may be assigned by the Executive Secretary.

Qualifications and Experience

• A Master’s Degree in the Social Sciences, Business, Computer Science/Information
  Technology or related discipline from a recognised University or equivalent professional
  qualification is required;
• At least two (2) years post qualification working experience which combines strategy and operational leadership prior to working with the National Identification Authority;
• A minimum of three (3) months working experience with National Identification
  Authority is required;
• Proven completion of National Service.

Competencies and Skills

The successful applicant must have the following:

• Excellent leadership skills;
• High level of integrity and maturity;
• Sound decision-making skills;
• Strategic planning and performance management skills;
• Excellent and effective communications and interpersonal skills;
• Strong analytical, quantitative and problem-solving skills;
• Good negotiation, persuasion and conflict management skills;
• Excellent report writing skills;
• Ability and agility to work under pressure and meet deadlines;
• Fluency in written and spoken English;
• Fluency in at least one Ghanaian language;
• Working knowledge of one other Ghanaian language is an advantage;
• Proficiency in Microsoft Office;
• Having a licence to practice as a Commissioner for Oaths is an advantage;
• Willingness to accept posting to any part of the country.

E. ASSISTANT ADMINISTRATIVE OFFICER (AAO)

Duties and Responsibilities

As Assistant Administrative Officer you will be responsible for the following duties:

• Assisting the District Registration Officer in the handling of his/her administrative and office-management duties;
• Co-ordinating general administrative services including transportation and inventory
  control at the district level;
• Managing the office’s diary, co-ordinating meetings and management of records;
• Providing general customer service support for the District office;
• Assisting in responding to inquiries from applicants on registration requirements, record updates, replacement and renewal exercises, documents, and processes;
• Administering oaths to persons vouching for applicants who do not possess Birth
  Certificates or valid passports
• Educating applicants and persons vouching on the purpose of vouching and the legal
  consequences of lying under oath during the vouching process;
• Ensuring that registration materials and logistics assigned to the district are used
  judiciously and are properly accounted for;
• Supporting the planning, co-ordination and deployment of staff and materials for out of office registration exercises;
• Performing any other duties that may be assigned by the Executive Secretary or through his representative;

Qualification and Experience

• A Bachelor’s Degree in the Social Sciences, Law, Business, Computer Engineering,
  Science/Information Technology or related discipline from a recognised University or
  equivalent professional qualification;
• At least one (1) year post-qualification working experience which combines clerical and administrative competencies prior to working with NIA;
• A minimum of three (3) months working experience with NIA;
• Proven completion of National Service.

Competencies and Skill

• Excellent communications and interpersonal skills;
• A high sense of integrity and maturity;
• Ability to work in a team;
• Results-oriented and proactive;
• Strong written and verbal skills;
• Ability to verify integrity of data by comparing it to source documents;
• Ability to work with little or no supervision;
• Ability to work under pressure;
• Fluency in written and spoken English;
• Ability to demonstrate excellent report writing skills;
• Knowledge of more than one Ghanaian language is an advantage;
• Computer literate;
• Having a licence to practice as a Commissioner for Oaths;
• Willingness to accept posting to any part of the country

F. ASSISTANT REGISTRATION OFFICER (ARO)

Duties and Responsibilities

As Assistant Registration Officer (ARO), you will be responsible for the following duties:

• Assisting the District Registration Officer (DRO) to set up, manage queues, maintain and close a registration centre at the end of a registration day;
• Ensuring that registration materials and equipment are kept in safe custody after the day’s work;
• Assisting the DRO to educate applicants on registration requirements in order to facilitate fast and accurate data recording;
• Interviewing applicants and recording accurate personal information of applicants onto the Registration Application Form by following data collection principles and best
  practices;
• Providing general customer service support for the District Office;
• Administering Challenge Forms to challenged applicants;
• Preparing and submitting daily reports on registrations, record updates, replacements, and renewals to the DRO;
• Assisting the District Registration Officer (DRO) to account for all equipment, logistics, forms and materials used on a weekly basis;
• Performing other duties that may from time to time be assigned by the Executive Secretary or his representative;

Qualifications and Experience

• A Bachelor’s Degree in the Social Sciences, Law, Business, Computer Engineering,
  Science/Information Technology or related discipline from a recognised University or
  equivalent professional qualification or HND in related discipline is required;
• At least one (1) year post-qualification relevant working experience which combines basic information technology and computer networking and hardware prior to working with the NIA;
• A minimum of six (6) months working experience with NIA;
• Proven completion of National Service.

Competencies and Skills

• Excellent communication and interpersonal skills;
• A high sense of integrity and maturity;
• Ability to work in a team;
• Results-oriented and proactive;
• Ability to work with little or no supervision;
• Ability to work under pressure;
• Fluency in written and spoken English
• Fluency in at least one Ghanaian Language;
• Strong written and verbal skills;
• Excellent, legible handwriting;
• Ability to demonstrate excellent report writing skills;
• Working knowledge of more than one Ghanaian language is an advantage;
• Computer literate;
• Having a licence to practice as a Commissioner for Oaths is an advantage;
• Willingness to accept posting to any part of the country.

G. ASSISTANT TECHNICAL ENROLLMENT OFFICER (ATEO)

Duties and Responsibilities

As Assistant Technical Enrollment Officer (ATEO), you will be responsible for the
following duties:

• Assisting the District Registration Officer (DRO) to set up, maintain and close the District registration office daily;
• Capturing onto the enrolment system, the personal information of applicants as recorded on the Registration Application Form;
• Capturing the biometric information such as the fingerprints, irises and pictures of
  applicants using a Mobile Registration Workstation (MRW);
• Ensuring the accurate capture of data input(s) received from the Assistant Registration Officer(s);
• Managing the printer and print server to ascertain the status of National Identity cards in print;
• Printing and issuing National identity cards to applicants;
• Reporting any technical problems to the District Registration Officer;
• Ensuring the safety, security, proper accounting and proper handling of registration
  materials and equipment assigned to the District Registration office;
• Ensuring that applicants are served with respect, fairness and impartiality;
• Submitting daily, weekly and monthly activity reports to the District Registration Officer;
• Taking on any other duties that may be assigned by the Executive Secretary or through his representative.

Qualifications and Experience

• A Bachelor’s Degree in the Social Sciences, Law, Business, Computer Engineering,
  Science/Information Technology or related discipline from a recognised University or
  equivalent professional qualification or HND in related discipline is required;
• At least one (1) year post-qualification relevant working experience which combines basic information technology and computer networking and hardware prior to working with NIA;
• A minimum of six (6) months working experience with NIA;
• Proven completion of National Service

Competencies and Skills

• A high sense of integrity and maturity;
• Excellent communication and interpersonal skills
• Excellent typing skills;
• Ability to perform high-volume data entry using word processing, spreadsheet, database, or any other computer software;
• Ability to perform repetitive tasks with a high degree of accuracy;
• Ability to type a minimum of 40 words per minute;
• Ability to transfer data from paper format into electronic format;
•  Ability to verify integrity of data by comparing it to source documents;
• Ability to work in a team;
• Results-oriented and proactive;
• Ability to work with little or no supervision;
• Ability to work under pressure;
• Fluency in written and spoken English;
• Excellent, legible handwriting;
• Ability to demonstrate excellent report writing skills;
• Knowledge of more than one Ghanaian language is an advantage;
• Highly computer literate;
• Willingness to accept posting to any part of the country;

How to Apply for NIA Recruitment 2023

Applications should be submitted with the following supporting documents:

• Curriculum Vitae;
• Certified photocopies of academic and professional certificates;
• Addresses of three (3) referees, including telephone numbers and e-mails;

The cover letter should indicate applicant’s region and district of residence.
The application, together with the above-listed documents should be forwarded, not later than 5th April 2023 to:

THE EXECUTIVE SECRETARY
NATIONAL IDENTIFICATION AUTHORITY
P. O. BOX M680, MINISTRIES POST OFFICE, ACCRA

Via the Link below: https://recruitment.niaofficial.com

6) Salary and other Conditions of Service: As applicable in the Public Service

NB:

1. All unsolicited applications previously submitted to NIA shall not be considered;
   2. Only shortlisted applicants shall be contacted.