M-KOPA Solar Limited Recruitment 2021

• Identify the quantum and type of work and divide it among other sales admin members such that deliverables are met within timelines
• Understand the additional requirements from the business and proactively come back in case any additional manpower in the form of interns is required to handle the additional load for a Temporary period.
• Recommend for a reduction in Manpower (Interns) when the additional workload is met.
• Design OKRs of sales admin members and set appropriate benchmarks for measuring efficiency.
• Responsible for understanding PBI requirements of the Urban team and coordinating with relevant people to set up a PBI system
• Leave Management of the Sales Department. Ensure everyone exits the year with not more than 15 days of leave balance
• Coordinate and Manage DSR health insurance and DSR clubs and related activities.
• Manage Loan repayments of FSMs/DSRs/other stakeholders.
• Ensure all relevant reports required of Sales admin are published within Timelines.
• Making Sales operations more cost-effective: E.g.: Coordinate with Finance to see if the accommodation costs can economize under Bulk booking during FSM meets etc. ensuring the quality of stay is not compromised.
• Coordinating with Marketing & Finance to see if BTL costs can economize. E.g.: Working on Minimum stock levels & Economic ordering quantity etc.
• BTL stores & Inventory Management.
• Proactive coordination with W/H to ensure stock availability in all shops.
• Based on Weekly sales forecasts, ensure CC WFM is appropriately managed.
• Ensure DSR demo phones are available at all shops in appropriate quantities.
• Ensure all registered DSRs in Urban & Rural have signed contract forms.
• Ensure regular calls to Non-selling DSRs (The previous month 10 points and above) to ensure churn is under 10%.

Job Requirements

• Bachelors Degree in any field
• Minimum 2 years experience in a corporate. At least 1-year of experience in a call center is preferred. Exposure to working on a CRM is preferred.
• Basic excel skills should be fluent in English
• Should have excellent People skills. Ability to get along with people and achieve desired objectives within set timelines.
• Should have a cost-conscious mindset.
• Should have a process-oriented mindset. Should be able to view the current processes ( Receipt of stocks, re-allocation, procurement process, claims process, etc., Aged stock process) and come up with proposals that are more efficient and Robust.
• Should be able to leverage AX dynamics inventory management module to the maximum