Lancaster University Ghana Recruitment for Admissions Officer

Job Summary
Responsible for the admission of students into the university’s programmes as well as any administrative support required.

Responsibilities

• Providing assistance in assigning new enquiries from WebChat, Ask for Info and High School leads to Officers evenly on the Student Management System (SMS) for follow ups;
• Validation and verification of application and academic documents submitted by applicants;
• Ensuring that all foreign certificates and relevant credentials have been evaluated by the appropriate  regulatory bodies;
• Ensuring that all names and dates of birth stated on applicants results, passport or ID’s correspond with Offers issued;
• Issuing signed offers within 24 to 48 hours of receiving completed application;
• Creating and maintaining an Application Status sheet;
• Maintaining an efficient filing system;

Required Skills or Experience

You should have:

• Working knowledge of  Higher Education system, in particular recruitment cycles;
• Excellent  knowledge of the university’s programme portfolio and entry/admission requirements;
• In-depth knowledge of students recruitment processes and procedures;
• Knowledge and understanding of cultural differences and how to manage these in the context of student recruitment and marketing;
• Awareness of the business education market and finance education sector;
• Significant working knowledge and  experience in sales, marketing and customer care;
• Experience of applying sales/engagement/conversion techniques;
• Minimum of three (3) years’ working experience in similar/related roles;

Eligibility

• A first degree in Business Administration, Marketing, Marketing Communications, Public Relations, Social Sciences or in a related discipline;
• Proven ability to develop nurture relationships with partner organisations;
• Ability to plan and organise own work;
• Excellent written and oral communication skills;
• Excellent presentation and report writing skills;
• Excellent negotiation and relationship management skills;
• Excellent customer service and interpersonal skills;
• Working knowledge of MS Office applications and use of the Internet.