Junzar Ghana Recruitment 2020

YOUR OPPORTUNITY
To bring the in-store customer experience to the next level with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth.

Responsibilities

To develop and maintain good product knowledge and provide excellent customer service
An understanding of current products, trends and collections and ensuring that customers are informed and aware
To replenish stock and maintain high standards of merchandise and product presentation
Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company
Keep up to date with customer requirements and operating procedures
Be aware of daily sales targets and performance against them . Use appropriate sales techniques to ensure they are met
To ensure that all procedures and policies are understood. To carry out work according to those standards.
Personal appearance and presentation must be strictly in line with company standards
Adheres to Security and Health and Safety regulations
Opening & closing the Store according to the needs of the business, in line with Company security rules
To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Shop Assistant role

Requirements

• Previous experience in a similar role
• Experience in a customer service role with face-to-face customer contact
• Ability to adapt to frequent change and a high pressure environment
• Ability to initiate contact and communication
• Motivated by being a team player with a common goal
• Excellent communication and interpersonal skills with the ability to build and maintain relationships
• Able to work in fast paced environments
• A strong team player and considerate of colleagues
• Ability to speak fluently in English and a second LOCAL language is highly preferable/advantageous