CareMount Medical Patient Portal (How to Access the Portal)

Looking for ways to access the CareMount Medical patient portal? You are in the right place. The CareMount Medical Patient Portal provides patients with personalized, compassionate care and access to their medical records online.

CareMount Medical Patient Portal

In this article, you’ll find information on how to access your CareMount Medical patient portal and the CareMount Medical patient portal app for either hospital or doctor’s office visits.

You can access a patient portal 24 hours a day, seven days a week to manage your health care needs. The portal is secure, confidential and easy to use.


What is CareMount Medical Patient Portal?

CareMount Medical patient portal is a personalized, secure website that enables you to manage healthcare interactions and communicate with your healthcare providers at CareMount Medical at any time, 24/7. This convenient online connection puts you in control of your healthcare from any web-enabled device.

Benefits of CareMount Medical Patient Portal

The CareMount Medical Patient Portal is a secure way to manage your health, offering a 24/7 connection to Healow and your important health information. Through the portal you can:

  • View your visit history and upcoming appointments
  • Request prescription refills
  • View lab and radiology test results
  • Communicate with your healthcare team
  • Check in to already scheduled appointments
  • View visit summaries and clinical notes.

How to Access the CareMount Medical Patient Portal

To access the right portal option for you, select the state where you received the service.

How to Signup on CareMount Medical Patient Portal

As a patient, you are already enrolled as a member and do not need to click on Enroll Now.

Please use the following information to log in:

  • User Name:  your email address (enter your email address in lower case)
    e.g. [email protected]
  • Password: your initials + 5 digit zip code (enter your initials in lowercase)
    e.g. jd12345
  • Security Question:  the default answer to the question is “red” (enter your answer in lowercase)

Upon sign-on, you will be prompted to change your password and security question.

If you experience any difficulty logging on, please contact 914-242-1555 for assistance.

Requesting Your Personal Health Record Online

  1. To request and view your medical records online, do the following:
    1. Hover over the “My Chart” tab
    2. Choose “Request Health Record”
    3. Click “Submit”
  2. You will receive a message “Your request has been successfully submitted”.
  3. The system will process your request.  You usually get it within the hour to your CareMount Portal Inbox, but it may take up to 24 hours for your records to download.
  4. When records are available you will receive an email with the subject line “Personal Health Record”
  5. To view your medical record, login to the portal
    1. Go to “My Chart”
    2. Click on “View My Records”


  1. Click on “Mail”
  2. Click on “Inbox”
  3. Open your “Personal Health Record”

CareMount Medical Patient Portal Mobile App

Enjoy the convenience of accessing your medical records and health information while away from your computer via your iPhone/iPad or Android device, including fax and email capability. If you currently use the CareMount Medical patient portal to connect to our hospitals on your computer, this app extends that accessibility to your mobile devices. Use your same login to access your Universal Health Record account with your mobile device or tablet and take control of your health and wellness.

You can download the CareMount Medical app from the Apple iTunes App Store or the CareMount Medical store.

How to Use CareMount Medical Patient Portal App via Nextmd App

To share information with a CareMount Medical App, you will need to install the app and look for your primary healthcare organization.

  • Install the CareMount Medical patient portal app
  • Search for your primary healthcare organization e.g CareMount Medical
  • Thereafter select your healthcare provider
  • You can easily add or switch between your CareMount Medical accounts at different healthcare organizations using the Switch Organizations button on the login screen or the Switch Organization menu option after you have logged in.

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