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Zormelo & Associates Recruitment for Teller

Applications are invited from interested and suitably qualified graduates for Zormelo & Associates Recruitment for Teller.

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Zormelo & Associates is made up of an outstanding team of highly experienced and qualified permanent staff and associates who together work to add value to clients′ businesses. What differentiates the company from others is its in-depth and excellent understanding of the Ghanaian and West African environment.

We have a reputation for practicality mixed with intellectual rigor, ensuring that what is implemented is practical and sustainable to clients. Tried and tested change management methodology is applied at every stage of the project cycle. Our approach is to understand your needs, give you a menu of solutions and work with you to apply the best interventions for your company.

Job Description

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  • Company: Zormelo & Associates
  • Location: Accra, Greater Accra Region, Ghana
  • State: Accra
  • Job type: Full-Time

Service Delivery

  • Undertake end to end cashier duties as well as managing timely cash evacuations and balancing of till.
  • Identify when & where to refer customers to an appropriate area of delivery for specialist help and advice
  • Action any complaints received in accordance with procedures.
  • Deliver world class customer service practices and ensure adherence to the Bank’s standards
  • Advises customers on the bank’s products

Governance

  • Comply with operational risk and rigour standards in respect of protecting people, customers, assets and the organization.
  • Ensure compliance with operational risk & rigour requirements e.g. Health and Safety standards, security of premises etc.
  • Comply with relevant legislation e.g KYC, banking code service standards, fraud prevention and money laundering procedures

Quality

  • Maintain counter-performance statistics for management information usage
  • Achieve operational rigour excellence in all aspects of activities, processes and procedures undertaken to ensure a satisfactory audit.

Social Responsibility

  • Participate in local events to support local needs, develop individual and team skills to raise the Bank’s profile in the local community.
  • Agree performance development objectives with the team leader.
  • Pursue self-development to increase personal effectiveness, acknowledging strengths and areas for development.

How to Apply

Interested and qualified candidates should Click here to apply.

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