TSSI Limited Recruitment 2020
Applications are invited from interested and suitably qualified candidates for TSSI Limited Recruitment 2020.
Job Title: SME Operations Assurance
You will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or Information System (IS) / Information Technology (IT) infrastructure.
Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to the customer’s network particularities and requirements.
Responsibilities & Tasks
Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking
Validate and approve integration test results for a new service, terminal and equipment type or vendor
Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units
Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions
Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance
Participate on various change management boards, and forums as needed and coordinate customer participation as necessary
Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations
Continuously drive for efficiency, improvements and excellence in service delivery
Position Qualifications
Graduate or Post Graduate Engineering degree
UNIX/Linux knowledge
Core Competences
Deployment and integration delivery management
Change management
Release and deployment management
Efficiency improvement management
Delivering results and meeting customer expectations
Analyzing
Deciding and initiating action
Entrepreneurial and commercial thinking
Persuading and influencing
Relating and networking
