Transitions Ghana Recruitment 2020

Applications are invited from interested and suitably qualified candidates for Transitions Ghana Recruitment 2020.

Job Description:

• Company: Transitions
• Location: Ghana
• State: Accra
• Job type: Full-Time

Job Title: Assistant Branch Manager

Job Summary

• This is an operational and support services role for the branch (arranging and operational).
• The Job holder will perform operational, customer service and people management functions that fosters a positive environment for staff and customers. He/she will also generate revenue by selling up for all funerals.

Key Responsibilities

• Drive performance on all Key Performance Indicators to ensure profitability
• Manage mortuary services for the funeral home
• Manage technical administration
• Manage removal of deceased from private homes, old age homes, hospitals and state morgues for the branch/cluster
• Manage funeral arranging services for the branch/cluster
• Manage funeral directing services for the branch/cluster including burial services and any other services
• Ensure policy and processes of the company are adhered to
• Deliver and exceed service excellence and ensure that clients get the best of services according to the set standards of the company/Group
• Liaise and engage with key contacts at mortuaries to ensure consistent removals
• Proactive management and delivery of deadlines
• Effective management and delivery of tasks against deadlines
• Proactively identify problems, and manage the effective resolution of all problems
• Adhere to all financial and contractual policies and regulations governing the role and the business
• Support in generating ideas, innovation and process improvements
• Be part of harnessing and driving the acceptable culture of Transitions and demonstrate continuous improvement against core company desired behaviours
• Submit weekly and monthly reports and any other report as requested by Branch Manager or Business Leaders