Standard Chartered Bank Recruitment 2018
Applications are invited from interested and suitably qualified candidates for the Standard Chartered Bank recruitment. Standard Chartered Bank recruitment application deadline is not stated. However, applications submitted after the deadline will not be accepted.
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base
Job Title: Relationship Manager Priority Banking
The Role Responsibilities
Mandate
In/outbound ETB advice & sales
- Portfolio of “high-value” Priority Clients besides other clients
- Engage Affluent & hidden Affluent in advisory conversations with analytics support and collaboration with Wealth Specialists
- Meet clients when required (ie once a month)
- Prepare and educate clients to interacting via online, Client Centre
NTB referrals from clients
- Acquire and activate new Affluent/potential Affluent clients referred from ETB clients directly to Priority Banker/Team
Engaging and deepening activities
- Methodically engage (remote)
- Have complete knowledge of the clients in terms of the profile & assets
- Create analytics-backed next best conversation
Needs/Achor Products
- Individual banking products (PL, CASA. etc), Wealth Products
- Meet & deep sell (remote & in person
- Meet in person to meet advisory needs(once a month/quarter)
- Connect client with specialists
- Set up products
- Conduct/connect for periodic CDD
- Conduct fulfillment & activate
- Services (remote)
- Refer most servicing activities to Client Service Managers
- As needed by clients
Acquiring on referrals
- Connect & prepare (remote)
- Connect & start up referred leads
- Explain proposition & requirements in full
Needs/anchor products
- PL, CASA, Wealth Products
Meet, deep sell & train (in person
- Meet, listen and determine further needs
- set up anchor products & initiate cross-sell
- Conduct/connect for CDD
- Educate and conduct initial set up for online, ATMs, Client Centre
- Conduct fulfillment & activate
Product broadening
- Enhanced multi-product Priority knowledge
- Market and competition knowledge
Client engagement
- Presentation and soft skills tailored to engaging Affluent Clients
- Internal stakeholder engagement skills
- Closing deals
- Ability to drive and manage client interaction
- Communication and presentation skills
- Negotiation and objection handling
- Client training on digital solutions
- Acquiring from individual client referrals
- Actively engaging during the first 3 months
- Supporting the client on any client-initiated needs
- Proactively reaching out to client for advice discussions
- Delivering on transact-ions, service requests, mobile/online training
- Proactively engaging with the “Hidden Affluent”
- Updating CDD
- Managing Client’s credit situation
How to Apply
Interested candidates who meet the criteria listed above should CLICK HERE to apply.
Job Title: Senior Manager Securities Services Operations
The Role Responsibilities
Job purpose
1.To support the Head SS in overseeing and controlling the day to day Settlement and Clearing operations activities.
2.Support and develop the operations team to ensure efficient operations managed in strict compliance with the various local laws and jurisdictions and group risk standards.
3.Review and drive forward the process re engineering in Country and to maintain standards or any internal/external standards established by senior management.
4.Ensure continuous improvement of the team performance and effective risk management to protect the Clients’ and Bank’s interest by challenging the current processes and coming up with better ways to do things.
5.To drive and support of projects and changes management relating to SS
6.To support manage service delivery in accordance with the business plan and in close liaison with sales and product partners.
Key Responsibilities
1.Quality Service – To ensure the highest levels of Customer Service and proactively seek improvements to meet customer needs and requirements and where opportunities arise to exceed them.
2.Risk Management – Manages and directs Operational Risk Management and Controls for the Custody service to ensure that the unit achieves a minimum audit rating of 2 or better.
3.People – Train and develop direct reports and key 2-downs by ensuring the appropriate use and development of personal skills and providing exposure to relevant professional association regulatory bodies and industry counterparts.
4.Reporting – Ensure Timeliness, Responsiveness, Accuracy and be Pro-active in handling transaction processing.
5.Costs – Monitor and manage costs against budget.
6.Compliance – Manage and ensure compliance to all established procedures, regulations and the Group Custody Policy Guide. Keep the Business Head and Regional Head of Securities Services, advised of financial and any extraordinary developments. Ensure accurate and timely submissions of management and local regulatory returns.
7.Security Management – To co-ordinate and communicate all matters relating to the development and management of security. This covers both preventative and investigative security and includes: business continuity planning and emergency management, protection of staff, assets and property, investigation of fraud, losses or other irregularities, measures to prevent drug money laundering and computer and communications security.
8.Productivity – Initiate, review and implementation of cost effective and practical procedures via systematic analysis, automation in order to increase the level of efficiency and productivity leading to higher profitability.
9Team Work – Assist
Head Securities Services, product manager and head SSops in planning and implementation of products, services, marketing and business strategies.
Head SS and other team members in driving new processes and control
- Process Review: Active participation in developing solutions for new processes and products and lead together with head SSops in presentation/delivery to various internal and external stakeholders
Key Measurables
1.Successful implementation of changes with minimal negative impacts on clients and staff
2.Higher efficiency and Productivity through improvements in work processes, systems enhancements and operational hubbing (If applicable).
3.Operations Risk Management, Compliance to Group and Statutory standards as we work on changes.
4.Promote Group Brand Values.
5.Drive and achieve and audit rating of acceptable and management control of approach of established.
6.Improvement in client rating of the services
7.Provide leadership in the implementation of innovative solutions to client within the SCB control environment
8.Demonstrate in-depth understanding of securities services and ability to interruption with global custody clients
9.Access to key stakeholders and personal in the market to drive client agenda.
How to Apply
Interested candidates who meet the criteria listed above should CLICK HERE to apply.
