It is not uncommon to make a wrong transaction when sending money via mobile transfer services provided by telecommunication networks. Sometimes we might get lucky to get back our money, in other cases, we’re not so lucky.
Fortunately, Vodafone has made it possible for her subscribers to reverse a wrong cash transaction. Having said that, in this guide, we will show you how to reverse a wrong transaction on Vodafone cash.
How to Reverse Wrong Transactions on Vodafone Cash
To reverse your Vodafone cash transaction, follow the guidelines below.
- Simply dial *110# on your phone
- Select option 6 (My Account) from the list of options.
- Choose option 7 (Self Service)
- Choose option 2 (Self Reversal) and wait for Vodafone to reverse the wrong transaction.
Kindly note that this can be done only for transactions that were made from your Vodafone Cash account to another Vodafone cash number only.
Also, before the money will be reversed into your account, there will be an investigation by Vodafone. Once the investigation concludes, Vodafone will deposit the money back into your account.