How to Check NC HOPE Program Application Status

They have been a lot of queries on how to check the Housing Opportunities and Prevention of Evictions Program (HOPE) application status for applicants who applied for rent and utility assistance. In this article, you’ll learn how to check the HOPE application status online.

NC HOPE Program Application Status

You might ask, why the HOPE? The Housing Opportunities and Prevention of Evictions Program provides rent and utility assistance to low-income renters that are experiencing financial hardship. The program helps prevent evictions and utility disconnections to promote housing stability.


Areas Served by HOPE NC

The HOPE Program serves low-income renters in 88 North Carolina counties. Low income – defined as earning less than or equal to 80% of the area median income for the county where the renter lives.

Who is Eligible for HOPE NC

Low-income renters are eligible for rent and utility assistance from the HOPE Program. To qualify for assistance, you must meet all of the following requirements:

  • You rent your place of residence.
  • You have missed or been late on a rent payment since April 1, 2020, or been faced with homelessness or possible eviction.
  • You do not have to be late on your rent when you apply in order to qualify for assistance.
  • Being late on an essential utility sometime since April 1, 2020 qualifies as being at risk of eviction or homelessness.
  • You have lost income or been unemployed due to the COVID-19 pandemic, or experienced significant costs or financial hardship from the pandemic.
  • You have a household income that is less than 80% of the area median income for the county where they live. You can check your county’s area median income using the HUD 2021 Income Limits Documentation System calculation tool.
  • You live in one of the 88 counties that the HOPE Program serves.

How to Check NC HOPE Application Status 2024

Applicants can check the status of their application, awards and payments through the HOPE Self-Service Applicant Portal. Follow the instructions below to log in and use the portal.

How to Register on NC HOPE Application Portal

Step 1: Go to the HOPE Self-Service Applicant Portal and select Sign Up.

Step 2: Enter your first and last name, and the email address you last applied with – HOPE would have sent messages to this account. It’s important to use the same email you used when you last applied! If you need help, you can always contact the HOPE Call Center at (888) 927-5467.

Step 3: Check your email address to verify and create a password.

Step 4: Log in again through the HOPE Self-Service Applicant Portal by entering your username and password. You’re ready to reapply!

HOPE Contact Phone Number

You can call the HOPE Contact Center at 1-888-927-5467 if you need assistance or have questions. You can reach the Contact Center Monday – Friday 8:00 am to 5:00 pm.  Please note, the Contact Center observes all state holidays.

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