Mass General Patient Portal (How Access the Portal)

Looking for ways to access the Mass General patient portal? You are in the right place. The Mass General Patient Portal provides patients with personalized, compassionate care and access to their medical records online.

In this article, you’ll find information on how to access your Mass General Patient patient portal and the Mass General Patient patient portal app for either hospital or doctor’s office visits.

You can access a patient portal 24 hours a day, seven days a week to manage your health care needs. The portal is secure, confidential and easy to use.

What is Mass General Patient Portal?

Mass General Patient Portal is a personalized, secure website that enables you to manage healthcare interactions and communicate with your healthcare providers at Massachusetts General Hospital Brigham at any time, 24/7. This convenient online connection puts you in control of your healthcare from any web-enabled device.

Benefits of Mass General Patient Portal

The Mass General Patient Portal is a secure way to manage your health, offering a 24/7 connection to the Mass General Patient Portal and your important health information. Through the portal you can:

• Check lab and imaging results, as well as letters and other reports from your providers
• Access your health information from a non-Mass General Brigham institution if they are using the same electronic health record vendor (known as Epic)
• Send non-urgent messages to your provider’s office
• Request and view appointments, or make your own appointments (available at select offices)
• Receive summaries of your visits
• View, update or renew medications
• Pay your medical bills online
• Browse a library of trusted health information
• Update your contact information
• Complete questionnaires prior to your next visit
• If applicable, enroll as a proxy representative when caring for a loved one or minor
• Go green and conserve paper

How to Access the Mass General Patient Portal Login

To access the right portal option for you, select the state where you received the service.

• Visit the Mass General Patient portal – https://patientgateway.massgeneralbrigham.org/
• Log in with your username and password
• Thereafter, click on the Sign in icon.

Schedule an Appointment (Current Patients)

The following Mass General offices offer Direct Scheduling for current patients via Patient Gateway:

• Primary Care:
  • Ambulatory Practice of the Future
  • Back Bay
  • Beacon Hill
  • Downtown
  • Waltham
• Department of OB/GYN (Boston main campus only)
• Allergy & Clinical Immunology Unit
• Neuroendocrine Unit

If you are a current Mass General patient within these practices, you may be able to schedule your next appointment with Patient Gateway’s online scheduling system.

How to schedule an appointment through Patient Gateway:

1. Log in to Patient Gateway
2. Click the “Appointments” tab, then select “Schedule an Appointment”
3. Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled

How to Signup on Mass General Patient Portal

To sign up for a Mass General account, click the “Log in to Mass General patient portal” button above and select “Enroll Now” or contact your provider’s office and ask them to send you an email invitation. The email will contain a secure link that will allow you to complete the registration process.

• Provide your email address
• Provide your password and click on “Continue”.
• If you have an Activation Code, you can use it to sign up.
• If you don’t have an Activation Code, contact your practice or provider to obtain an Activation Code.

Mass General Patient Portal Mobile App