Jumia Ghana Recruitment for VXP Associate
Applications are invited from interested and suitably qualified candidates for Jumia Ghana Recruitment for VXP Associate.
Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs, and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CDC. It was founded in 2012. Jumia’s mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of product categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery, and others.
Job Description:
- Company: Jumia
- Location: Ghana
- State: Accra
Main responsibilities:
- Maintaining a positive, empathetic and professional attitude toward vendors at all times.
- Responding promptly to vendor inquiries.
- Communicating with vendors through various channels (phone, email, social media
- Acknowledging and resolving vendor complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the VXP process.
- Ensure Vendor satisfaction and provide professional support to all vendors.
Requirements
- Higher National Diploma, First Degree or equivalent.
- Ability to stay calm when vendors are stressed or upset.
- Juggle with data and proficient with report presentation
- Experience working with customer support
We offer:
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth given the challenges that we propose you to take.
How to Apply
Interested applicants should CLICK HERE to apply.
