G4S Ghana Job Recruitment 2017

G4S Ghana Job Recruitment 2017.

G4S is the leading global integrated security company specialising in the provision of security products, services and solutions.
The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen.
We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat.
G4S in Africa:
G4S the largest private sector employer and largest security company in Africa, with operations in more than 30 African countries and more than 122 000 employees on the continent.

Job Description

Job Title: Head of Operations

Job Introduction:

Reporting to the Country Manager Director – G4S Ghana, the Head of Operations coordinates the provision of contractual and ad hoc security services to customers, in compliance with legislation, G4S policies and procedures, to ensure achievement of budgeted financial targets. The incumbent is also responsible for monitoring the quality standards of all security services, ensuring adherence to regional standards.

Role Responsibility:

Effective management of the division’s financial performance

Manage relationship between actual results, budgets and forecasts
Initiate cost saving model and controls
Gross Margin Management
Ensure Labour Efficiency according to standards
Ensure Overheads control according to standards
Achieve Contract profitability according to targets
Prevent claims through regular customer risk assessments
Achieve existing Revenue Growth
Manage escalation to completion

Effective management of the division’s people performance

Proper allocation of employees to positions to fulfil contract requirements
Analyse and address employee turnover
Ensure appropriate level employee training and development
Maintain excellent employee motivation, performance management and engagement
Ensure employees adhere to standards and address accordingly in line with G4S policies and procedures

Client retention and maintaining customer service levels

Ensuring that all required formal customer meeting are scheduled, attended and documented
Ensure quality service delivery in line with the ‘G4S Way’

New business development

Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers, driven by the promotion of integrated security solutions.
Demonstrate a thorough understanding of the competitor environment faced by Uganda
Involvement in community and business forums and general public profile

The Ideal Candidate:

Qualifications

Relevant Tertiary qualification
Successful completion of higher schooling qualification +3
Driver’s License

Experience

Two to five years’ relevant work experience
Five years’ experience in operations management
Exposure to manned security services and Cash services is a distinct advantage

Competencies

Leading people
Delivering performance
Managing professionally .
Collaborating and Co-operating
Driving Change

Skills

Written communication skills, at a high proficiency level
Verbal communication skills, at a high proficiency level for English would be desired.
Computer proficiency in:

1.Microsoft Word
2.Microsoft Excel
3.Microsoft PowerPoint
4.EasyRoster Advantageous
5.VIP Payroll Advantageous
6.Google Mail and Google Drive Advantageous

We are committed to employing Africans for Africa which would give preference to local Ghanaian citizens.