Enterprise Funeral Services Recruitment 2020

Applications are invited from interested and suitably qualified candidates for Enterprise Funeral Services Recruitment 2020.

Enterprise Funeral Services is a full-service Funeral Company in Ghana.

Job Description

Job Title: Operations Manager

Role

To translate the company’s strategic objectives to feasible functions, tasks and responsibilities for all key operational functions to implement and execute to achieve desired results.
Foster a positive environment to ensure customer satisfaction and increase revenue and profitability.
Ensure compliance of all legislative framework, company policy and engagement with key stakeholders to ensure business continuity and operational efficiency.

KEY RESPONSIBILITIES

Drive growth of business performance on all Key Performance indicators to ensure profitability
Ensure policy and processes of the Company are adhered to regarding interaction with the customers
Deliver excellent customers service and ensure that clients get the best of services according to the set standards of the company
Drive sales activities of the business
Proactive management and delivery of deadlines
Effective management and delivery of tasks against deadlines and manage expectation with various stakeholder
Adhere to all relevant processes, policies, and procedures. Utilize and update all associated internal systems
Proactively identify problems, and manage the effective resolution of all problems
Adhere to all financial and contractual policies and regulations governing the role and the business
Support in generating ideas, innovation and process improvements. Drive implementation to save money and or improve productivity, efficiency, and effectiveness across the business
Be part of harnessing and driving the acceptable culture of Transitions and demonstrate continuous improvement against core company desired behaviors
Submit weekly and monthly reports and any other report as requested by the General Manager or Business Leaders

Requirements

1st Degree in a relevant field from an accredited University. Any other professional qualification though not a key requirement will be desirable
A minimum of 5 years operational experience
Experience in the funeral services industry will be an advantage
Must have strong Leadership qualities and have the ability to lead and engage people to achieve results
Excellent Communication Skills (oral and written)
Strong computer knowledge (Microsoft Office)
Must have demonstrated good/ethical behavior over the years

KEY COMPETENCIES