Citizens Mortgage Login | Access & Manage Your Account

Are you looking for ways to access the Citizens Mortgage login page? You are in the right place. The Citizens Mortgage login provides secure access to Citizens Mortgage’s platform where you can apply for mortgages, refinance mortgages, check balances, make payments on mortgages, and carry out other transactions.

Citizens Mortgage Login | Access & Manage Your Account


In this article, you’ll find information on how to access your Citizens Mortgage login which you can borrow to purchase a new home. You can access the mortgage login 24 hours a day, seven days a week to manage your account. The portal is secure, confidential, and easy to use.



What is a Mortgage?

A mortgage is an agreement between you and a mortgage lender that allows you to borrow money to purchase or refinance a home. This agreement gives lenders the legal right to repossess a property if you fail to meet the terms of your mortgage, most commonly by not repaying the money you’ve borrowed plus interest.

About Citizens Mortgage

Founded in 1828, At Citizens, They’re committed to putting their colleagues, communities, and shareholders first, They are ready to help their customers reach their potential by delivering tailored advice, ideas, and solutions powered by innovation and insight – both today and into the future.

Types of  Mortgage Offered by Citizens Mortgage

Citizens Mortgage offers a wide range of mortgage loans to meet your personal needs.

  • Conventional loans
  • FHA loans
  • VA loans
  • Jumbo loans

Who is Eligible for Citizens Mortgage?

Although Citizens Mortgage’s requirements vary, below are some general requirements.

  • Your monthly expenses shouldn’t be more than 45% of what you earn each month.
  • Proof of current and stable income source.
  • At least a credit score of 600 but typically a credit score of 620 is needed.
  • An appraisal.

Citizens Mortgage Application Requirements

To start applying with Citizens Mortgage you need to have the following information on hand:

  • A separate email address for each person that will be on the loan
  • Your online banking username and password, or details about how much money is in each account you want us to consider for your approval (e.g., checking and savings accounts, retirement accounts, stocks, and other assets)
  • Your income and employer information
  • Your Social Security number

Benefits of Citizens Mortgage Login

The Citizens Mortgage login is beneficial to those who are in need of loans to purchase a home. Below are some of the well-known benefits of the mortgage login.

  • Make your payments online
  • View your loan information
  • Track the status of your loan funding in real time.
  • Update your banking information to ensure you never miss a payment
  • Refinance your loan
  • Check your balance
  • Access your tax and insurance information.
  • Check the status of your loan.
  • View Statements and lots more.

How to Access Citizens Mortgage Login

To access the Citizens Mortgage login page, follow the procedures outlined below.

  • Visit the Citizens Mortgage portal login page:
  • Click Login, Select Account Type
  • Thereafter, click on the “Log in” button to access your dashboard.

How to Create an Account with Citizens Mortgage

To get access to the loan facility from Citizens Mortgage, you need to first of all register on the registration portal. To get started, follow the procedures outlined below.

  • Visit the Citizens Mortgage registration page:
  • Provide your Social Security Number, Account type, and other credentials.
  • Thereafter, click on the “Continue” button to get registered.

How to Retrieve/Recover Citizens Mortgage Login Password or Username

If you have lost or misplaced your Citizens Mortgage login password or Username, you can recover the same by following the procedures outlined below

  • Visit the Citizens Mortgage login page:
  • Click on “Forgot your password?” or “Forgot Email?”
    • For “forgot user id”
    • For “forgot password”
  • Click “Continue” to retrieve your login password or User ID.

Citizens Mortgage Mobile Apps

You can also conveniently manage your mortgage on your iOS or Android device. Download the Citizens Mortgage mobile apps on App Store or Google Play. Install and login with your credentials to manage your account.

How to Make Citizens Mortgage Payments

There are three options for making Citizens Mortgage Payments; online, by phone, or by mail.

Online. Sign in to your account and go to the Payment Center. From there, you can make a one-time payment or set up autopay.

NOTE: Before you make your first payment, you will need to set up your bank information in the account. Once your bank information is set up, you can simply select that account to pay your bill.


To make an automated phone payment, call 1-800-234-6002 and follow the instructions. You’ll need your account number and the last four digits of your Social Security Number.

Note: There is no charge for this service.

Mail: You can mail your payment to the following address:

Citizens Mortgage
P.O. Box 2800
Glen Allen, VA 23058-2800

Citizens Mortgage Customer Service Phone Number

You can contact Citizens Mortgage Customer Service at 800.234. 6002. Customer Service Representatives are available to assist you by phone, year-round, 24 hours a day, 7 days a week.


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