Chika Service Group Recruitment 2020

We are recruiting to fill the following positions below:

Job Title: Centre Assistant

Essential Role/Function:

• To be responsible for the opening and closing of the facility on a daily basis
• To receive clients and visitors through the door, and serve as the first point of information for clients and potential clients
• To contribute to the performance of the centre, ensuring a clean, efficient, effective and professional service to clients, partners and stakeholders.
• To follow the processes, policies and procedures within the centre to support delivery of excellent service to clients
• To design and promote activities to meet client demand and generate revenue
• To maintain high levels of customer care, often with a particular focus on avoiding loss of existing users
• To manage schedules of maintenance, repairs and cleaning
• To carry out health and safety checks on site on a daily basis and resolve or escalate any issues
• To handle complaints and incidents, e.g. near misses, accidents, emergencies or theft
• To ensure own and staff members’ training is up to date
• To cash up and keep membership records
• To use advanced management information, such as footfall and popularity of services by hour, to improve provision and timetables and cope with fluctuations in demand
• To write monthly or weekly reports for centre owners or more senior management.
• To provide a high quality phone, face to face and email service to customers, partners and stakeholders.
• To book and manage appointments, centre use times and sessions for clients and other staff members
• To undertake other administration duties and responsibilities on a short or long term basis as required
• To work in a team providing centre cover for team members as directed.
• To contribute to ensure that customer service delivery is continually improved in ways that meet the needs of the company as well as partners/stakeholders.

PERSON SPECIFICATION 

Education and Knowledge:

The successful applicant must have:

• Diploma or higher in office administration, secretaryship or equivalent
• At least 3 years’ experience working in an administrative or related role
• Knowledge of general administrative practices and procedures
• Knowledge office procedures / protocols
• Knowledge of Microsoft Office packages (Excel, Word, Access, Outlook)

Abilities and Skills:

• Ability to learn and work with new software and packages
• Ability to speak, write and communicate in English fluently and effectively
• Ability to organize and complete work in a timely manner
• Ability to meet the physical challenges of the role, including bending, stooping, squatting, kneeling, lifting, standing
• Ability to meet the health clearance requirements of the role
• Report writing and presentation skills
• Good organisational ability and attention to detail.
• Have a flexible approach.
• Ability to work on own initiative, solve problems and work as part of a team.
• Can work under pressure.
• An understanding of and commitment to equality of opportunity for all.
• Able to do other work within the centre as may be required
• Ability to initiate and maintain clear, concise documentation

Personal Attributes:

Integrity, flexibility, enthusiasm, motivation, commitment, and courtesy.

Remuneration: 

GHS 500 per month with medical benefits and paid time off

Job Title: Junior Physical Therapist/ Physiotherapy Assistant

Essential Role/Function: 

• May assist the physical therapist/physiotherapist or other licensed professional in evaluations of the level of functioning of the client and the development of adequate management programs
• Assists the clients in developing self-management routines as required, needed or requested
• Prepares progress notes on management program and client improvement as required
• Administers the plan of management as designed by the physical therapist/physiotherapist
• Advises the client on management program, general conditioning and maintaining health
• Observes, records, and reports any changes in the patient’s condition or ability to execute management programme.
• Educates the client in the use of centre equipment and execution of management programs.
• Ensures that all centre machines and equipment are managed, running and operating well, and recording, logging and following up any repair or maintenance requirements.
• Administers pain management therapy as required and is cleared for
• Assists with the rehabilitation of patients according to the plan of care.
• Participates in case conferences and in-services.
• Undertakes administration duties as required
• Communicates effectively with all providing care.
• Ensures quality care
• Responsible for the wellbeing of clients who attend the centre
• Serves as the main point of professional contact for clients accessing the centre on a daily basis
•  To carry out Health and Safety checks on machines, equipment and site on a daily basis
• To assist the Centre Assistant in handling complaints

Person Specification

Education:

The successful applicant must have:

• At least 2 years post qualification experience as a physical therapist/physiotherapist within the last 3 years, or at least 3 years post qualification experience as a physiotherapy assistant, with at least 1 year spent working with the elderly (over 60 years).
• Experience may be either paid or unpaid, but must have entailed at least 1500 hours of hands-on, active engagement with patients/individuals, with at least half of those hours being with the elderly.
• Certificate in Physiotherapy/Certificate as a Physiotherapy Assistant from a recognized Institution
• Registration with the Allied Health Professional Council

Abilities: 

• Ability to communicate effectively with clients who visit the centre
• Ability to work with other team and or staff members as required
• Ability to maintain confidentiality and data protection requirements and principles
• Ability to organize and complete work in a timely manner
• Ability to meet the physical challenges of the role, including bending, stooping, squatting, kneeling, lifting, standing
• Ability to meet the physical requirements of the role
• Able to do other work within the centre as may be required
• Ability to relate to especially and work harmoniously with elderly clients
• Ability to respond to emergencies in a calm controlled manner

Personal Attributes: 

• Integrity, flexibility, enthusiasm, motivation, commitment and courtesy

How to Apply for Chika Service Group Recruitment

Interested persons for each of the positions should click here to apply.