African SME Ghana Jobs 2017
African SME Ghana Jobs 2017
The African SME organization defines small medium enterprises as: Any organization whether for profit or nonprofit engaged in economic activities with a revenue base of up to thirty million dollars ($30m) and employing up to 300 people.
Job Description
Job Title: Operation Manager
Responsibilities
Preparation and implementation of operational work plans and budgets
Management of service staff and resources to achieve required service response, quality and cost performance indicators
Management and monitoring of services budgets including analysis, reporting and action on variances
Development and oversight of staff appraisal and supervision systems and in line with required competencies
Resolving performance issues among staff and volunteers engaged in services Managing Contract Performance
Monitoring performance against targets and deliverables for all contracts including performance of any sub-contracting partners Financial tracking and monitoring of contract income
Ensuring contractual and regulatory (funding) compliance
Reporting contract performance trends and issues to service delivery staff and senior management
Maintain relationships with Monitoring Officers
Manage relationships with partner
Responsible for ensuring all funding monitoring reports are accurate and submitted in a timely manner, including from sub-contractors
Production of monthly Management reports for internal senior management decision making
Ad hoc reports as requested by the CEO and partners and business development
Analysis of performance leading to service changes and improvements to increase subscription and funder outcomes/level of satisfaction/perceived
value of the project
Collaborative working with other Managers on the project to strengthen relationship and expected outcomes for the project
collaboration with external and internal management functions and staff
Development of workforce plans including competency frameworks to meet the operational requirements of the organisation
Management of change plans including internal and external communications, HR and related technical issues.
Production and oversight of commercial and other terms of service materials, instructing and taking advice from professional advisors as relevant
Production and presentation of reports and updates to CEO, to support internal strategic and performance review processes (including to Board) and with external development work groups and fora
Representing the Organisation
Meet legislative and all relevant regulatory requirements
Lead on the development and monitoring of quality assurance systems
Strategic involvement with fundraising for projectsQualification
Adept at Microsoft Office Suite
Excellent written and oral communication
Sound knowledge of financial statements
Report Writing/Business Communication
Knowledge of advertising landscape
Policy Development
Evaluation and Monitoring
Negotiation
Analytical/Problem Solving skills
A Master’s Degree in Economics from a recognized University PLUS a minimum of 10 Years corporate experience, 5 years of which should have been in
a managerial capacity.
How to Apply
Qualified candidates should send a cover letter,CV and a copy of certificates to the email address below [email protected]