African Development Bank (AfDB) Recruitment for Document Control Officer

Applications are invited from interested and suitably qualified candidates for AngloGold Ashanti Recruitment for Document Control Officer.

Established in 1964, the African Development Bank (AfDB) is the premier pan-African development institution, promoting economic growth and social progress across the continent. There are 80 member states, including 54 in Africa (Regional Member Countries).  The Bank’s development agenda is delivering financial and technical support for transformative projects that will significantly reduce poverty through inclusive and sustainable economic growth. In order to sharply focus the objectives of the Ten Year Strategy (2013 – 2022) and ensure greater developmental impact, five major areas (High 5s), all of which will accelerate our delivery for Africa, have been identified for scaling up, namely; energy, agro-business, industrialization, integration and improving the quality of life for the people of Africa.

Job Description

• Company: African Development Bank
• Location: Ghana
• State: Accra
• Job type: Full-Time.

THE POSITION:

The Document Control Officer coordinates document control activities in the Language Services Department, sets up and runs a document control system aimed at facilitating the management of the workflow and preventing non conformity with Bank procedures.

Duties/Responsibilities

Under the supervision and guidance of the Director of the Language Services Department, the Document Control Officer will ensure the conformity of translation requests with Bank rules and procedures and maintain control and traceability of documents from reception to delivery. In particular, he/she shall:

Technical advisory role

1. Ensure technical supervision of the document control section
2. Advise colleagues on new developments in document control activities
3. Coordinate all document control initiatives in the Department
4. Keep abreast of developments in document control and translation project coordination.

Operational role

5. Set up and run an efficient document control system in the Department
6. Ensure established rules are followed and that documents are in accordance with agreement conditions; identify processing problem and recommend corrective actions
7. Supervise all stages of document control of a translation project, from receipt of a job request to delivery of the completed job, including negotiating with the requesting unit, ensuring the conformity of the request with corporate rules, consulting with internal and external services providers, preparing files, resolving complex issues relating to language combinations, and providing quality assurance at exit
8. Receive and review client requests for quality and completeness of submissions, clarify client expectations and resolve coordination and operational issues
9. Run and regularly monitor the translation workflow (Hermès)
10. Manage workflows of documents either in electronic form or on paper support
11. Advise clients on full range of services, production techniques and technology options and responds orally or in writing to routine and complex inquiries
12. Collect information and analyze any trends related to the document processing and present the related report to management
13. Track and monitor requests against service standard turnaround times, handle client requests for changes and communicate impact on budget and timeline
14. Provide detailed time and cost estimates to clients and negotiate mutually beneficial cost and delivery details
15. Monitor translation progress in cooperation with clients and service providers and report on the progress of translation projects
16. Ensure all documents and reference materials are correctly identified and distributed
17. Undertake translation-related assignments at the request of Management
18. Produce monthly reports and prepare input for the Department’s KPIs.

Partnership 

19. Engage with requesting units to agree on deliverables, key expectations and service level agreements
20. Engage with internal and external service providers to monitor progress, identify issues and resolve them
21. Drive innovation, by introducing and promoting new approaches to document control and management activities across the Department
22. Engage with the Office of the Secretary-General to meet Board expectations on document distribution.

Selection Criteria

1. Hold at least a Master’s degree or its equivalent in translation, languages, linguistics or related discipline. Qualifications in any other discipline relevant to the Bank’s activities such as business administration, the management or accounting would be an added advantage.
2. Have a minimum of four (4) years of practical experience in document control or translation-related activities, at least 2 of which (for external candidates) should have been spent working in or with an international organization.
3. Ability to set up and run an efficient document control system at Departmental level.
4. Ability to run the language workflow and generate relevant statistical data
5. Sound knowledge of emerging document control systems and language workflow software
6. Ability to use translation tools and other language software
7. Proven ability to work independently, while displaying team spirit.
8. Good negotiation skills and capacity to secure stakeholder buy-in.
9. Ability to work with standard Microsoft software used in the Bank including SAP.
10. Ability to communicate excellently (written and oral) in English and French.

How to Apply

Interested applicants should CLICK HERE to apply.