Zormelo & Associates Recruitment 2017

Our client is the leading integrated media company that provides affordable, relevant, and innovative media products. To achieve its objective of being the most loved media brand in Africa and beyond, our client seeks to fill it’s Business News Editor position with a highly motivated, creative, and result oriented individual who would achieve results through strategic leadership.

Job Description

Job Title: Branch Processing Officer

Responsibilities

Service Delivery:
Input of Customer Data into the Bank’s System and front-end transaction processing
Processing treasury bills, do static data amendments, data entry for account opening and loan processing
Perform Call-Overs and other branch reconciliation
Reconciliation of Internal Accounts
Liaison with the Personal Lending/Credit Scoring Team

Governance:
Comply with operational risk and rigour standards in respect of protecting people, customers, assets and the organization.
Ensure compliance with operational risk & rigour requirements e.g. Health and Safety standards, security of premises etc.
Comply with relevant legislation e.g KYC, banking code service standards, fraud prevention and money laundering procedures
Adhere to the operational risk management guidelines for the team’s activities, working with the Operational Support staff to identify and resolve weaknesses and issues

Quality:
Achieve operational rigour excellence in all aspects of activities, processes and procedures undertaken to ensure a satisfactory audit.

Social Responsibility:
Participate in local events to support local needs, develop individual and team skills to raise the Bank’s profile in the local community.
Agree performance development objectives with the team leader.
Pursue self-development to increase personal effectiveness, acknowledging strengths and areas for development.

Partnership:
Achieve individual customer service targets and support the achievement of team targets by working within relevant service level agreements
Provide cover for other Team member as and when it becomes necessary
Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
Support and adopt the implementation of change initiatives.

Requirements

An HND or a degree from a recognised university or equivalent professional qualification.
Some previous experience in a Sales and Service-type role would be beneficial
Managing and developing yourself
Initiative
Quality conscious
Forward Planning
Initiative
Team player
Team building/working
Tact and diplomacy
Results-oriented
Time Management
A good understanding of Risk/Rigour Management techniques.
Understanding of the bank’s general operational procedures.
Visual concentration relating to screen-based work
Manual dexterity relating to keyboarding activity
Will be required to work flexibly across a range of processes and activities at a similar level.