Applications are invited from interested and suitably qualified candidates for SES Ghana Recruitment for Product Manager.
Job Description
- Company: SES Ghana
- Location: Ghana
- State: Accra
- Job type: Full-Time
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
- Product management for the HD+ product (B2C) in Ghana
- Responsible for current and future product design and functionalities of the HD+ product
- Responsible for current and future tariffs and pricing of HD+ product
- Responsible for product profitability of HD+ product
- Manage profitability issues (identify mitigation actions, discuss and synchronize these internally and implement them after a management decision)
- Monitor the competitive environment of HD+ in the market and derive necessary evolution steps concerning product features and pricing
- Observe international trends in the TV industry, map these to the local market and transfer these in a product roadmap.
- Create future market opportunities, define upcoming product features and implement them in an end to end way in co-operation with the other HD+ departments and external service providers.
- Responsible for customer care
- Interface with call center with regards to training and service quality
COMPETENCIES
- Experience in product management in the TV, media or telecommunications industry. Managed product should have been a B2C product like PayTV product or mobile/fixed net product/tariff
- Highly developed analytical and strategic skills
- High responsibility and involvement for managed product
- Ability to take over the consumer’s perspective and his needs and wishes
- Excellent organization and management skills with clear focus on defined target
- Strong presentation and interpersonal skills
- Sense of accountability for areas of responsibility, combined with an ability to anticipate issues and manage risks
- Experience in commercial management of products
- High personal interest in TV, video entertainment and consumer technology area
QUALIFICATIONS & EXPERIENCE
- University degree in Business Administration or equivalent
- Minimum five years of professional experience in B2C product management
- Relevant work experience in the broadcast or telecommunications industry a plus
- Comprehensive knowledge of the Ghanaian TV market a plus
- Demonstrable skills in developing efficient strategies for evolution of HD+ product
- Experience in project management
- English is a must, other West African languages and German a plus
- Willingness to travel in Ghana and abroad.
How to Apply
Interested applicants should CLICK HERE to apply.
