NYCHA Self-Service Portal Login –

Are you looking for ways to access the NYCHA self-service portal login page? You are in the right place. The NYCHA self-service Portal provides secure access to applicants to make applications for housing, check application status, and other related information regarding affordable housing in New York.

NYCHA Self-Service Portal


In this article, you’ll find information on how to access your NYCHA self-service for applicants to access the New York City Housing Authority website. You can access the NYCHA self-service portal login 24 hours a day, seven days a week to manage your housing application records and personal information. The portal is secure, confidential, and easy to use.


About New York City Housing Authority

Established in 1934, the New York City Housing Authority (NYCHA) is a public development corporation that provides decent and affordable housing in a safe and secure living environment for low-and moderate-income residents throughout the five boroughs of New York City.

NYCHA developments include single and double-family houses, apartment units, singular floors, and shared small building units, and commonly have large income disparities with their respective surrounding neighborhood or community. These developments, particularly those including large-scale apartment buildings, are often referred to in popular culture as “projects.”

What is a Self-Service Portal?

A self-service portal is a website that acts as a searchable database for self-service resources. Users can find information, search solutions, and—when necessary—reach out for further support. Self-service portals give users the opportunity to find their own answers without outside help.

Benefits of NYCHA Self-Service Portal

The NYCHA Self-Service portal offers numerous benefits which included the following.

  • Application for housing
  • Verify and check application status
  • Confirm your eligibility
  • Upload documents
  • Update information documents
  • Schedule an appointment

How to Access NYCHA Self-Service Portal Login Page

To access the NYCHA Self-Service portal login page, follow the procedures outlined below.

  • Visit the NYCHA Self-Service portal login:
  • Enter your login credentials
  • Click on the sign-in button to access your dashboard.

How to Retrieve/Recover Your Password on NYCHA Self-Service Portal

To recover your password on the NYCHA Self-Service portal, follow the procedures outlined below.

  • Visit the NYCHA Self-Service portal login
  • Thereafter, click on “Forgot Password”
  • Enter your email address
  • Click on “Send Verification Code”
  • Go to your email address and click on the password recovery link to retrieve your password.

How to Schedule an Appointment on NYCHA Self-Service Portal

You can also schedule an appointment on the NYCHA self-service portal by following the procedures outlined below.

  • Visit
  • Select a location to visit.
  • Select the available language you’d like to be served in.
  • Select the date and time you’d like to visit.
  • Enter your first and last name, email address, telephone number, voucher/case number (and any relevant information about your visit in the “Voucher/Case #”section).

Check the box indicating you agree to the terms, conditions, and privacy policy and press the “Create Appointment” button. Your appointment will be confirmed, and you can then exit by clicking “Back to Start Page.”

You will receive confirmation of your appointment via email, as well as a reminder email and text messages as you get closer to your appointment date. On the date of your appointment, you will receive a text message with a link allowing you to check in for your

Customer Contact Center Walk-In Locations

478 East Fordham Road
(1 Fordham Plaza), 2nd Floor
Bronx, NY 10458
Monday-Friday, 8am-5pm

787 Atlantic Avenue, 2nd Floor
Brooklyn, NY 11238
Monday – Friday, 8am-5pm

NYCHA’s Customer Contact Center Walk-In locations provide in-person services to address the needs of public housing residents, Section 8 voucher holders and landlords, and applicants.

NYCHA Customer Service Phone Number

You can reach NYCHA by calling their customer service at 718-707-7771, 24 hours a day, 7 days a week.

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