MTN Global Connect Recruitment 2023/2024
Applications are invited from interested and suitably qualified candidates for MTN Global Connect Recruitment 2023/2024.
GlobalConnect is a Pan-African digital wholesale and infrastructure services company founded in 2017, and an operating company in the MTN Group. GlobalConnect manages MTN’s international and national major wholesale activities, in addition to offering reliable wholesale and infrastructure solutions for fixed connectivity and wholesale mobility solutions that include international mobile services, Voice, SMS, signaling, roaming, and interconnect.
Job Title: Specialist – Roaming
Job Description
This role is OPCo-based not Dubai/South Africa.
Key Performance Areas: Core, essential responsibilities/outputs of the position (KPA’s)
The position will be accountable to achieve the following objectives:
- Roaming Service Excellence
- Ensure seamless operation of the implemented RVAS for the Roaming Hu
- Liaise with Supplier managed services to deliver and expand the RVAS
- SPOC for All RVAS in the Roaming Hub and Roaming Operation
Role Deliverables
- Ensure the proper functioning of all RVAS implemented at MTN Opcos
- Responsible for monitoring and reporting of all RVAS, to include coordination with vendor managed services and Client Operators on all aspects related to RVAS.
Role Dependencies
- Client Operator Marketing and Technical teams
- GlobalConnect Market Managers
- GlobalConnect technology & operations teams
Job Requirements (Education, Experience and Competencies)
Education:
- Bachelor’s degree in Business or Telecommunications
- English: verbal and written proficiency
Experience:
- 3 or more years’ experience in an MNO roaming operations
- Experience with Microsoft Office, including Word, Excel, and PowerPoint.
- Broad-based knowledge of the mobile telecoms industry within GSMA roaming.
- Experience managing, implementing, and supporting multiple service launches
- Experience with SS7, GPRS, IPX tracing.
- Experience with technical troubleshooting of International Roaming.
Competencies:
- Knowledge of RVAS solutions and implementations.
- Ability to coordinate multiple projects and issues simultaneously
- Excellent communication skills (both verbal and written).
- Intermediate skills with MS Office; i.e. Word, Excel, PPT, and SharePoint
- Technical and commercial knowledge of international Roaming environment
- Able to work effectively with multiple stakeholders in a multicultural environment
- Working knowledge of business practices
- Knowledge of risk management (a risk taker who carefully considers risk/reward) and business development
- Ability to identify key issues in a situation and to think creatively and strategically in facing internal and external challenges
Other:
- Ability to adapt to changing requirements of business and staff members
- Excellent Interpersonal skills
How to Apply
Interested applicants should CLICK HERE to apply
Application Deadline: 12th March 2023
