MTN Global Connect Recruitment 2023/2024

Applications are invited from interested and suitably qualified candidates for MTN Global Connect Recruitment 2023/2024.

GlobalConnect is a Pan-African digital wholesale and infrastructure services company founded in 2017, and an operating company in the MTN Group. GlobalConnect manages MTN’s international and national major wholesale activities, in addition to offering reliable wholesale and infrastructure solutions for fixed connectivity and wholesale mobility solutions that include international mobile services, Voice, SMS, signaling, roaming, and interconnect.

we are recruiting to fill the position Below:

Job Title: Specialist – Roaming

Job Description

This role is OPCo-based not Dubai/South Africa.

Key Performance Areas: Core, essential responsibilities/outputs of the position (KPA’s)

The position will be accountable to achieve the following objectives:

Roaming Service Excellence
Ensure seamless operation of the implemented RVAS for the Roaming Hu
Liaise with Supplier managed services to deliver and expand the RVAS
SPOC for All RVAS in the Roaming Hub and Roaming Operation

Role Deliverables

Ensure the proper functioning of all RVAS implemented at MTN Opcos
Responsible for monitoring and reporting of all RVAS, to include coordination with vendor managed services and Client Operators on all aspects related to RVAS.

Role Dependencies

Client Operator Marketing and Technical teams
GlobalConnect Market Managers
GlobalConnect technology & operations teams

Job Requirements (Education, Experience and Competencies)

Education:

Bachelor’s degree in Business or Telecommunications
English: verbal and written proficiency

Experience:

3 or more years’ experience in an MNO roaming operations
Experience with Microsoft Office, including Word, Excel, and PowerPoint.
Broad-based knowledge of the mobile telecoms industry within GSMA roaming.
Experience managing, implementing, and supporting multiple service launches
Experience with SS7, GPRS, IPX tracing.
Experience with technical troubleshooting of International Roaming.

Competencies:

Knowledge of RVAS solutions and implementations.
Ability to coordinate multiple projects and issues simultaneously
Excellent communication skills (both verbal and written).
Intermediate skills with MS Office; i.e. Word, Excel, PPT, and SharePoint
Technical and commercial knowledge of international Roaming environment
Able to work effectively with multiple stakeholders in a multicultural environment
Working knowledge of business practices
Knowledge of risk management (a risk taker who carefully considers risk/reward) and business development
Ability to identify key issues in a situation and to think creatively and strategically in facing internal and external challenges

Other: