MHS GENESIS Patient Portal –

Looking for ways to access the MHS GENESIS Patient portal? You are in the right place. The MHS GENESIS Patient Portal provides patients with personalized, compassionate care and access to their medical records online.


MHS GENESIS Patient Portal

In this article, you’ll find information on how to access your MHS GENESIS Patient patient portal and the MHS GENESIS Patient patient portal app for either hospital or doctor’s office visits.

You can access a patient portal 24 hours a day, seven days a week to manage your health care needs. The portal is secure, confidential and easy to use.



What is MHS GENESIS Patient Portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. The new patient portal is launching at sites as MHS GENESIS deploys, replacing the TRICARE Online Secure Patient Portal.

MHS GENESIS is the Military Health System’s new electronic health record. When fully deployed, MHS GENESIS will provide a single health record for service members, veterans, and their families.

Benefits of MHS GENESIS Patient Portal

The MHS GENESIS Patient Portal is a secure way to manage your health, offering a 24/7 connection to the MHS GENESIS Patient Portal and your important health information. Through the portal you can:

  • View your visit history and upcoming appointments
  • Request prescription refills
  • View lab and radiology test results
  • Communicate with your healthcare team
  • Check in to already scheduled appointments
  • View visit summaries and clinical notes.

How to Access the MHS GENESIS Patient Portal Login

To access the right portal option for you, select the state where you received the service.

How to Signup on MHS GENESIS Patient Portal

To sign up for an MHS GENESIS account, click the “Log in to MHS GENESIS patient portal” button above and select “I Need an Account.”

  • This registration is a 10-step process to assist an individual in creating a DS Logon account.
  • This process can take up to 10 minutes to verify your identity. Individuals will be consenting to a soft inquiry on their credit reports and receive a one-time PIN to the phone number on file. Prior to starting this, please ensure you have time and access to your phone.

MHS GENESIS Patient Portal Mobile App

Enjoy the convenience of accessing your medical records and health information while away from your computer via your iPhone/iPad or Android device, including fax and email capability. If you currently use the MHS GENESIS Patient Portal to connect to our hospitals on your computer, this app extends that accessibility to your mobile devices. Use your same login to access your Military Health System’s new electronic health record account with your mobile device or tablet and take control of your health and wellness.

You can download the MHS GENESIS Patient Portal app from the Apple iTunes App Store or the Google Play store.

How to Use MHS GENESIS Patient Portal App

To share information with an MHS GENESIS Patient App, you will need to install the app and look for your primary healthcare organization.

  • Install the MHS GENESIS patient portal app
  • Sign in with your login details
  • You can use the Phoebe Access app to schedule primary care appointments, urgent care visits, get directions to Phoebe locations, check your medical information on your patient portal, and much more.

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