Applications are invited from interested and suitably qualified candidates for Kuehne + Nagel Recruitment for Operations Manager.

Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the sea freight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.

Job Description

• Company: Kuehne + Nagel
• Location: Accra, Greater Accra Region, Ghana
• State: Accra
• Job type: Full-Time

Responsibilities

• Ensure that the daily workload is completed with the available staff and within the timescales given.
• Monitor the performance of the team, and record the results obtained, and report where deemed necessary.
• Take responsibility for the day to day running of the operation, whilst implementing company policy decisions, operating within, and reviewing Quality Procedures. Take part in the execution of daily operational tasks, as needed.
• Maintain the disciplines required and ensure those disciplines are met at all times with regard to operating performance, timekeeping and holiday arrangements.
• Ensure the implementation of new business and smooth running of the business following implementation.
• Ensure that Customer satisfaction is achieved by solving problems timely, efficiently and satisfactorily in coordination with the team.
• Monitor / ensure that the quality of services provided by the subcontractors meets our customer requirements, as well as those of the company.
• Ensure cost controlling of supplier/subcontractor invoices
• FSL ownership; timely and accurate invoicing, and correct expense management.
• Motivate staff through encouragement, and inform on decisions that might affect them
• Make sure staff receives training on possible operational weaknesses
• Ensure all buying and selling rates are accurate at all times, and that upload of these into our operating system is maintained.
• Ensure strict credit control guidelines are adhered to by all staff
• Establish effective communication and relationship with customers, contractors and national + international colleagues
• Ensure that excellent levels of housekeeping are maintained in all areas of the department
• Ensure proper handover whilst staff proceeding on leave
• The Objectives which are laid out in the above documentation are of exhaustive and you will be required to act wholeheartedly in the interests of the company, as such you will be required to perform any reasonable duties or tasks of which the Management requests.

Qualifications & Experience

• Requires a minimum of 5 years of operations field experience
• The ideal candidate will possess solid operational knowledge
• Seasoned listening skills
• Good analytical skills
• Strong verbal and written communication and presentation skills
• Self-discipline and strong leadership and motivational abilities
• Creative ability in streamlining and optimizing operational processes.

How to Apply

Interested applicants should CLICK HERE to submit CV and Application Letter.