Jumia Ghana Recruitment for Head of Financial Services

Applications are invited from interested and suitably qualified candidates for Jumia Ghana Recruitment for Head of Financial Services.

Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs, and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CDC. It was founded in 2012. Jumia’s mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery, and others.

Job Description:

• Company: Jumia
• Location: Ghana
• State: Accra
• Job type: Full-Time

Main responsibilities :

• Driving the usage of JumiaPay/One within Jumia Ecosystem & acquire new customers for the group (giving visibility to the solution, focus groups to better understand needs, promotional campaigns with incentives, etc.)
• Manage the relationship with local payments partners and support the local payment integration roadmap ( eg. banks, PSP, fintech)
• Negotiate the best commercial with partners for local payment & digital services to improve P&L
• Onboard new & manage existing relationships with local digital service providers willing to distribute their services on Jumia One (eg. ticketing, airtime, bills payment, tolls, fines, transport, etc.)
• Build strong expertise of the regulatory environment related to financial services.
• Build & manage Jumia lending to provide easy access to financing for both Jumia sellers & customers alike (Generate & convert leads to disburse quality loans, provide customer installments to shop on Jumia)
• Setup local processes and teams to operate both JumiaPay and JumiaOne, in particular:
  Setup Customer Service processes locally, with the help of eCommerce Customer Service team.
  Setup Finance processes together with Finance team (eg. Reconciliation of remittance with Gateways, fees reconciliation, reconciliation with JumiaOne providers).
  Setup Marketing processes together with the Jumia marketing team and ensure regular cross campaigns of Jumia         One and other Jumia services.
  Set up, monitor & implement efficient Service Level Agreement with partners to ensure 24*7 digital service availability to Jumia One customers.

Requirements

• At least 5 years experience in a similar role.
• Degree in Engineering or business management
• Knowledge in fintech is a plus
• Experience in managing multiple stakeholders, project management.
• High attention to detail and able to meet strict deadlines
• Good organizational skills including prioritizing, time management and multi-tasking
• Great communicator

We offer  :

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth gave the challenges that we propose you to take

How to Apply

Interested and suitably qualified candidates should Click here to Submit CV.