Exclusive Provider Recruitment for Customer Care Officer
Applications are invited from interested and suitably qualified candidates for Exclusive Provider Recruitment for Customer Care Officer.
In the United States, an exclusive provider organization (EPO) is a hybrid health insurance plan in which a primary care provider is not necessary, but health care providers must be seen within a predetermined network. Out-of-network care is not provided, and visits require pre-authorization.
Job Description
- Company:Â Exclusive Provider
- Location:Â Ghana
- State:Â Accra
- Job type:Â Full-Time
Job Details
ï‚· Communicate with customers via phone, email, and chat
ï‚· Meet personal/customer service team sales targets and call handling quotas
ï‚· Handle customer complaints, provide appropriate solutions and alternatives within the time
Limits; follow up to ensure resolution Keep records of customer interactions, process customer
Accounts and file documents
ï‚· Follow communication procedures, guidelines and policies
ï‚· Take the extra mile to engage customers
Qualification and Experience
At least 1 – 3 years’ of relevant work experience required.
Salary: GH¢1000 – GH¢1500
How to Apply
Kindly submit your CV to exclusiveprovider999@gmail.com indicating the
position as the subject of the email.
Closing Date: 30th August 2019
