e.Services Africa Limited Recruitment 2021

Applications are invited from interested and suitably qualified candidates for e.Services Africa Limited Recruitment 2021.

e.Services Africa Limited is a reputable Business Process Outsourcing (B.P.O.) company, is looking to recruit the services of a qualified and experienced HR Officer.

Job Title: Human Resource (HR) Officer

Role

• The Human Resource (HR) Officer will be responsible for providing high-quality Business & Administrative support to all departments and employees and strategically assist the HR Manager and Head HR/L&D in all HR Operations related matters including but not limited to:

1. • payroll administration,
   • hiring,
   • training and monitoring performance,
   • employee relations,
   • health and safety and relevant functions of the company for improved productivity and customer satisfaction.

• Design, development and delivery of strategic and operational HR services of the organization including:

• • employment contracts and variations,
  • onboarding and separations,
  • employment checks, orientation,

• • mandatory/other training,
  • probationary period review,
  • performance and development review,
  • employee leave administration,
  • flexible working requests and the evaluation of training,
  • providing appropriate support and coaching to all management to ensure full compliance with policies and procedures.
• Carry out staff audits, identify gaps and propose staffing levels for the organization
• Ability to interpret relevant legislation and implement HR policies, practices, and procedures in complete compliance with legal laws and/or regulations as regards the function.
• Reviewing departmental recruitment requests, drafting of job advertisements for vacant jobs, screening applications, shortlisting and interviewing and selecting candidates.
• Work closely with the Finance Department on Payroll Administration to ensure employee
  information is kept up to date and any problems identified are addressed by issuing accurate payroll instructions, to meet payroll deadlines.
• Maintain an up to date and accurate staff records and filing system
• Understanding and adhering to all of the organization’s policies and procedures
• Maintain ethical and legal boundaries with clients, co-workers, and external stakeholders
• Maintain duty of care, confidentiality, health, safety, and welfare of all employees
• Developing staff performance management programmes and monitoring
• Create a suite of document templates eg employment contracts, variation to contract letters, an invitation to meeting letters, resignation letters and general communiques, etc.
• Ensure these are accessible to the team and ensure they are kept up to date and in line with contractual and statutory requirements.

Preferred Knowledge, Qualifications & Skills :

• Degree in Human Resources Management or any Social Science discipline or Professional HR accreditation e.g.. CIPD, SHRMP,CIHRM Ghana (IHRMP)
• Minimum 3years generalist experience
• Demonstrated knowledge of HR Management principles
• Demonstrated knowledge of Work Health & Safety (WHS) principles
• Ability to maintain professional, ethical and legal boundaries with all stakeholders
• Ability to communicate at a high level with all stake holders
• Demonstrated ability to work in a team environment
• Ability to work with little supervision
• Strong interpersonal skills
• Effective time management skills, ability to manage deadlines and prioritize work
• Demonstrated skills in the administrative process
• Excellent IT I Computer Skills
• Excellent Data Analytical skills
• Excellent report writing and manipulation
• Commercial Awareness