Applications are invited from interested and suitably qualified candidates for Donewell Life Company Limited Recruitment 2023/2024.
Donewell Insurance Company was incorporated under Ghana’s Company Code 1963 (Act 179) on 3rd November 1988; the Company was granted a license to operate as a composite company by the National Insurance Commission (NIC) on 26th February 1993 in accordance with PNDC law 227 and commenced business on 1st March 1993.
Job Title: Customer Service Executive
| Company | Donewell Life Company Limited | 
| Position | 
 Customer Service Executive 
 | 
| Location | Accra, Ghana | 
| Job type | Full-Time | 
| Salary | Not Specified | 
KEY RESPONSIBILITIES
- Providing Customer Service
 - Handle walk-in clients and visitors
 - Telephone Services
 - Capturing of Micro Insurance cases
 - Receipting & Banking
 - General Administrative duties
 - Generate monthly report
 - Claims Administration
 - Any other duties that may be assigned
 
LEVEL OF AUTHORITY
No level of authority
Required Skills or Experience
- A minimum of First Degree / HND
 - A minimum of one year in a similar position
 
Personality Attributes
- Ability to organize the office
 - Ability to handle and solve customer complaints
 - Knowledgeable in Microsoft Word and Excel
 - Reliable and trustworthy
 - Organizational Skills
 - Excellent administrative skills
 - Ability to be innovative
 - Ability to tolerate stress
 - Excellent relationship
 - Team Building and Leadership
 
KNOWLEDGE AND SKILLS
- Excellent relationship-building and strong Interpersonal skills that enables the candidate to work with people at all levels in an organization.
 - Proactive, enthusiastic and innovative
 - Good presentation skills
 - Excellent written and communication skills
 
LOCATION: Accra Central, Head Office & Achimota
REPORTS DIRECTLY TO: Head, Technical
How to Apply
Email your CV & Application letter to: dIcIrecruitment@gmail.com
Please note that only shortlisted candidates shall be contacted.
Application Deadline: 2nd June 2023