Cepheid Incorporated Recruitment 2020

Applications are invited from interested and suitably qualified candidates for Cepheid Incorporated Recruitment 2020.

Cepheid Incorporated is an American molecular diagnostics company. Its systems automate traditional nucleic acid tests. The tests can be used to identify and analyze pathogens and genetic disorders. Cepheid sells clinical tests for healthcare-associated infections, infectious diseases, sexual health, oncology and genetics.

We are recruiting to fill the position below;

Job Title: Regional Service Manager (North-West Africa)

ESSENTIAL JOB RESPONSIBILITIES:

  • Customer satisfaction advancement through daily management of service operations, including field visits to maximise productivity and capabilities.
  • Lead the building of channel partner enablement rigor and process, by ensuring policy roll-outs are successful and maintained. Team management will be required.
  • Manage key regional strategic initiatives and regional programs, with KPI deliverables adherence.
  • Use continuous Lean, Six Sigma Principles and problem-solving process to bridge the gap between company and end users, with zero tolerance on compliance deviations.
  • Work with Regional Business Managers and external distribution partners to identify key service products required by customers to encourage growth.
  • Work with Finance, Channel Partner Excellence and Program Governance teams to improve data & reporting.
  • Strict adherence to the Danaher integrity and compliance policy.

MINIMUM REQUIREMENTS:

Education or Experience (in years):

  • Bachelor’s degree with 5+ years of related work experience or Master’s degree in field with 3+ years of related work experience.
  • Extensive B2B and B2C experience managing leading technology or healthcare channel partners and key customer accounts.
  • Go-To-Market experience in transitions and deployment for sales or service.
  • Ability to develop relationships, while demonstrating humility and geopolitical awareness.
  • Project Management and/or commercial experience will be advantageous.
  • Regularly using audit tools & processes to trigger improvements and to sustain.
  • Experience working with and presenting to Government and NGO’s will be valuable.
  • Involvement with customer-facing or service organizations preferred as a manager.
  • Strong culture of integrity and compliance will be critically important.

Knowledge and skills: 

  • Excellent English communicator via remote audio, video, written and in-person.
  • Second language mandatory requirement spoken, written French
  • Global perspective with experience in a strong international environment
  • Experience with Salesforce or SAP. In-depth experience with Microsoft Office required.

Other: 

  • Valid Passport
  • Infrequent travel into EU Schengen region (France) and USA (California) will be expected

How to Appy

Interested applicants should click here to apply.

 

 

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