Applications are invited from interested and suitably qualified candidates for AirtelTigo Recruitment for Solutions Manager.
With a subscriber base of 10 million, AirtelTigo is a solid, dynamic and innovative brand, providing a wide range of telecommunications services, including mobile voice, data mobile financial services and business connectivity solutions. Launched in November 2017, from a merger between erstwhile Airtel and Tigo, AirtelTigo is the second-largest Mobile Network Operator in Ghana. With its core vision “A better life for our customers”, AirtelTigo transforms lives through sustainable corporate social investment initiatives.
Job Title: Solutions Manager
Key Responsibilities
- Lead all product and solution delivery in the Customer Solutions services team;
- Deliver end-to-end Solutions for the local operations;
- Work closely with stakeholders and other business areas to create winning proposals whiles successfully delivering within budget;
- Review, interpret and respond to detailed business requirements/specifications (BRS) to ensure alignment between solutions and business expectations;
- Be the Lead architect for both the Mobile Financial Services and Valued Added Services teams;
- Program & Project Portfolio Governance, Demand Management, Change & Approval;
- Control and track the of Operational Level Agreement (OLA) & Service Level Agreement(SLA) on all projects;
- Audit all solutions developed by the team to ensure no malicious codes are embedded;
- Streamline all product request and reporting requirements from the business as well as manage products from conceptual stage, through to the implementation and testing stage to attain 100% First Time Right (FTR) delivery;
- Plan, design and implement solutions for business support processes, meet standards and protocols for data exchange, communications, software and interconnection of information systems;
- Understand the user need and propose adequate solution alternatives;
- Comply with Service Oriented Architecture ( SOA) standards, continuously identify areas of improvement in our Solutions Framework and take initiatives to new approaches to optimize our existing processes;
- Establish and guide the selection, prioritization, balancing and termination processes for portfolio components to ensure alignment with organizational strategy;
- Ensure timely and consistent communication to stakeholders on progress, impacts, and changes associated with management of the portfolio;
- Manage the products and promotions portfolio for AirtelTigo;
- Evaluate & select new products introduced by VAS Vendors and all product / promo design and development (both Enterprise and Consumer);
- Develop and implement plans to achieve a specific scope that is driven by the objectives of its program and, ultimately, organizational strategy. It is largely concerned with achieving specific deliverables that support specific organizational objectives.
- Provide key stakeholders with timely assessment of portfolio, component performance and assisting decision makers with the review, reprioritization and optimization of the portfolio;
- Identify opportunities to impact business strategy and also satisfy changing customer needs;
Requirements/Experience
- A University degree in Computer Science, Electrical Engineering, Telecommunication engineering or other related fields;
- PMP (Project Management Professional) Certification;
- A Minimum of five(5) years’ experience working in a similar role with five (5) years of Unifed Modeling Language (UML) experience, preferably in the Telecoms industry;
- Good knowledge in Microsoft Visual Studio .Net C# (Web Services, DLL Integration, Console Applications, ASP.net, Flat file processing);
- Proven competence in UNIX, Programming (in at least one of Java, C# or Perl, shell scripting), SS7 /SIGTRAN, Database Management and Operations, Diameter, Radius protocols;
- Ability to work with JAVA, PHP and any other main stream software development tools;
- Strong background, practical experience and excellent understanding in the application of Intelligent Network Concepts, mobile and 3G networks;
- Expert level experience in API definition and integration.
How to Apply
Interested applicants should Click here to apply.
